CNC Motion-Control Support Technologist PrideStaff - Bend Bend, OR Job Details Full-time $25 - $28 an hour 1 day ago Qualifications Equipment service recordkeeping Machine tool maintenance Heavy equipment mechanics Field service equipment repair Mechanical blueprint interpretation Electronic meters Digital multimeters Automotive repair Engineering equipment malfunctions diagnostics On-site technical support Email customer support Technical support via phone Component installation CAD Military Electrical equipment calibration In-person customer service Electronic systems troubleshooting Electrical schematic reading and interpretation Routine inspections Mid-level Electronics voltage testing Mechanical equipment calibration Electrical relays CAM software Mechanical drawings Phone customer support Electrical motors Plasma cutters System testing

Full Job Description CNC Motion-Control Support Technologist Location:

Bend, OR (In-Person)

Job Type:

Full-Time Compensation:

$25.00 - $28.00 per hour A Day in the Life Morning begins with a queue of service tickets from shops running heavy CNC cutting systems. You open a remote session, listen carefully, and guide a customer through isolating a fault—meter in hand, eyes on the wiring diagram. By midday, you're helping another team square a gantry and align a torch. Later, you walk a new install through calibration and preventative checks, then close out your day documenting fixes in the CRM and arranging a warranty part shipment. Throughout, your mechanical intuition and electrical know-how turn downtime into productivity. About the Role Representing a premier industrial machinery manufacturer in Bend, you'll deliver remote diagnostics, troubleshooting, and customer support for heavy CNC cutting machinery, motion-control platforms, and plasma cutting equipment. This is a hands-on, machinery-focused support position with strong growth potential, including future field service travel once fully trained.

Important:

This is not an IT, network administration, or desktop support job. It's about understanding and supporting physical machines. What You'll Handle Assist customers via phone, email, and remote tools to diagnose mechanical, electrical, software, and motion-control issues. Guide component isolation, system testing, and electrical diagnostics using digital multimeters, schematics, and wiring diagrams. Troubleshoot motors, drives, relays, sensors, power supplies, gearboxes, gantry assemblies, and torch alignment. Support machine startup, calibration, preventive maintenance, and basic CAD/CAM or controller software issues. Document solutions in CRM systems and coordinate replacement parts and warranty claims. What Sets You Up for Success Proven mechanical and/or electrical troubleshooting background; hands-on with hand tools and digital multimeters. Working knowledge of control circuits, switches, relays, motors, fuses, and wiring; able to read (or learn to read) electrical schematics and mechanical drawings. Clear communicator who can explain complex procedures to users with varied mechanical experience.

Valuable backgrounds:

industrial maintenance, automotive/diesel/heavy equipment repair, mechatronics, welding/fabrication equipment, or military electrical/mechanical roles. Growth & Travel Train in-house initially. After full training, expect potential field service travel of 50-75% for installations and repairs. You're Proficient In Customer Service Troubleshooting Skills CNC Machine Repair Equipment Repair & Maintenance Troubleshooting CNC Machines