Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
DS
Dexian Signature Federal
Hardware Engineer
Career Insights for Hardware Engineer (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Virginia data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hardware Engineer designs and develops computer hardware such as circuit boards, chips, modems, and keyboards. Works with computer software engineers and developers to improve technology.
$119,702 / year median in Virginia
-7% projected decline
Job Description
Job Requirements Herndon, VA Top Secret/SCI Polygraph Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Hardware Engineer (Help Desk / Hardware Support) Summary We are seeking an entry-level Hardware Engineer to join our IT/Hardware Support team. This role will focus on triaging help desk tickets, performing hardware installations and removals, and providing first- and second-line technical support for desktop/laptop/workstation systems. The ideal candidate has basic experience with Windows or Linux, strong troubleshooting skills, and a customer-service mindset. Key Responsibilities
- Respond to and resolve help desk tickets in a timely manner (hardware-related issues, peripheral and connectivity problems, basic OS troubleshooting).
- Install, configure, image, upgrade, and decommission desktops, laptops, monitors, docking stations, printers, and other peripherals.
- Perform hardware diagnostics and basic repairs; escalate complex hardware or firmware issues to senior engineering or vendor support.
- Maintain accurate inventory records and asset tagging for hardware lifecycle tracking.
- Apply operating system updates, drivers, and firmware as required.
- Assist with cable management, workstation setup, and office moves or reconfigurations.
- Create and maintain standard operating procedures (SOPs) and documentation for common tasks.
- Provide courteous and professional support to end users; communicate ticket status and resolution steps clearly.
- Follow IT security and compliance policies when handling equipment and data. Required Qualifications
- 0-2 years of professional experience in IT support, desktop support, or hardware technician roles.
- Basic familiarity with Windows or Linux operating systems (installation, configuration, troubleshooting).
- Comfortable working with PC hardware components (SATA/SSD/HDD, RAM, power supplies, motherboards) and common peripherals.
- Strong problem-solving skills and an attention to detail.
- Good verbal and written communication skills; customer-service oriented.
- Ability to lift and move hardware (typically up to 50 lbs.) and work in office or data-center environments.
- Willingness to work occasional extended hours for deployments or hardware refreshes. Preferred Qualifications
- Security+ certification required.
- Experience with Jira ticketing systems desired.