On Call Production Support Engineer

On Call Production Support Engineer Client Resources, Inc. Omaha, NE Job Details 1 day ago Qualifications IT system monitoring Mid-level Databases System maintenance Docker Systems & applications support Python Full Job Description Looking for an Production Support Engineer that is skilled in Python and Docker to be on call. The regular hours during this contract will be 5 pm to 6 am during the Monday-Friday business week. Summary — Support During Cube Implementation The team is planning testing for the cube while keeping the existing RCS system operational, which has been unstable and requires frequent hands-on support. The RCS system has been maintained, which can run for hours but intermittently needs significant technical attention, including data corrections and server monitoring. During testing, the system must run 24/7, with daily transitions (6am-5pm) between old and new solutions, a delicate and labor-intensive process that will occupy key staff. This engineer will provide reliable support overnight (third shift) while primary experts are tied up with testing activities.

Common issues include:

Docker container corruption requiring container restarts or rebuilds on a regular basis and in a specific order. Database and data corruption issues, including clearing invalid data. Scanning problems (e.g., pallet scans) often resolved through Docker.