IT Site Professional

IT Site Professional Job

ID 502455

Posted since 22-Apr-2026 Organization Smart Infrastructure Field of work Information Technology Company Siemens Industry, Inc. Experience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Heber Springs - Arkansas - United States of America Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We do this through empowering customers by combining the real and digital worlds, thereby improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Transform the everyday with us! Siemens is seeking a hands‑on IT Site Support Specialist to support daily operations at the Heber Springs manufacturing facility , while also serving as the site's AI Champion . This role focuses on plant‑floor IT support , manufacturing systems reliability, and practical application of digital and AI‑enabled tools that improve productivity and reduce downtime. The ideal candidate brings strong real‑world experience , is comfortable on the shop floor, and is motivated to help the site adopt modern digital and AI solutions. Experience and capability are valued highly alongside formal education. You'll make an impact by: Key Responsibilities Provide day‑to‑day IT support for manufacturing, warehouse, and office environments Support shop‑floor systems , including PCs, scanners, label printers, HMIs, and production‑related IT equipment Troubleshoot and resolve IT issues end‑to‑end, with focus on uptime, root cause, and prevention of repeat issues Serve as the primary on‑site IT contact for operators, supervisors, engineers, and site leadership Install, configure, and maintain IT hardware in compliance with Siemens security standards Partner with Manufacturing, Controls, Engineering, and Maintenance teams to support OT/IT integration Support manufacturing systems such as ERP, MES, production reporting, and data collection tools Track and manage IT assets and site‑specific equipment Support plant changes, equipment installs, and system upgrades tied to manufacturing needs AI Champion Responsibilities Act as the local AI and digitalization champion for the Heber Springs site Promote practical use of AI‑enabled tools (analytics, automation, reporting, copilots) that support manufacturing and warehouse operations Identify opportunities where AI or digital tools can reduce manual effort, improve reliability, or enhance decision‑making Partner with corporate IT and business teams to pilot and deploy approved AI solutions at the site Help educate and support users on responsible, secure use of AI tools aligned with Siemens standards You'll win us over by having the following qualifications:

Basic Qualifications:

3-5+ years of hands‑on IT support experience , preferably in a manufacturing or industrial environment Highschool/GED Strong troubleshooting skills for LAN‑based factory systems Experience supporting end‑user devices and industrial peripherals (scanners, printers, terminals) Willingness to be mobile and hands on (running cables, supporting equipment, troubleshooting in person) Comfort working directly on the non-climatized shop floor in a production environment Strong problem ownership and follow‑through Clear communication skills with both technical and non‑technical users

Preferred Qualifications:

Associate's degree (2‑year) in IT, Computer Science, or a related field Experience with Active Directory , ERP, or MES systems Networking or infrastructure experience (Cisco knowledge a plus) Experience with data analytics, automation, or AI‑enabled tools Participation in digital transformation, continuous improvement, or automation initiatives

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here . Our Commitment to Equity and Inclusion in our

Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-TA1 #siemenstradesperson #SiemensMFGcareer #MFGHeberSprings You'll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html The pay range for this position is $61,547 - $105,509 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form . If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here . Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.