Job Description Overview Our customer is seeking a Mechatronics Engineer to join their robotics and engineering services team in Austin, TX. This individual will work at the intersection of mechanical systems, electronics, software, controls, and telemetry data to support, design, integrate, validate, and troubleshoot large-scale robotic and automated systems. The role combines hands-on engineering development with technical support responsibilities and requires a strong understanding of how hardware and software work together to drive reliable, precision motion in complex electromechanical environments. This position is ideal for someone with experience in robotics, industrial automation, motion control systems, embedded software, and field support. The role reports to Engineering Leadership and will collaborate closely with software, controls, mechanical, electrical, installation, and operations teams. Responsibilities Design, integrate, and validate electromechanical systems for large-scale robotics and industrial automation applications. Provide remote and occasional on-site technical support for robotic automation systems, material handling equipment, sensors, actuators, and embedded control systems. Diagnose and resolve software, firmware, electrical, controls, networking, and mechanical issues in complex mechatronic systems. Configure, tune, and commission servo drives, motors, encoders, and motion control hardware within EtherCAT-based and similar industrial control architectures. Develop and maintain low-level embedded software for motion control, I/O management, and hardware interfacing using C/C++, Python, or comparable real-time programming environments. Translate system performance requirements into drive configurations, tuning parameters, and electrical specifications. Support the design and layout of electrical panels, cable assemblies, wiring diagrams, and interface hardware. Develop and execute hardware integration plans, validation testing, acceptance testing, and commissioning procedures. Support software installation, configuration, updates, and patch deployments to improve system functionality and reliability. Analyze telemetry, performance data, logs, and operational reports to identify recurring issues, drive root cause analysis, and recommend system improvements. Develop reports and dashboards that help engineering teams understand system performance, uptime, and health metrics. Contribute to simulation, hardware-in-the-loop (HIL), and testing environments through actuator, drive, and system modeling. Train customers and internal teams on troubleshooting methodologies and system operations. Create and maintain technical documentation, troubleshooting guides, training manuals, and operating procedures. Collaborate closely with software, controls, mechanical, and installation teams to resolve customer and production issues. Participate in design reviews, code reviews, and continuous improvement initiatives. Provide feedback on system failures and opportunities for product enhancements. Ensure all systems comply with applicable safety, quality, and reliability standards. Support system turnover, field commissioning, and go-live events as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Bachelor's degree in Mechatronics Engineering, Mechanical Engineering, Electrical Engineering, Robotics, or a related engineering discipline. 3+ years of professional experience supporting, designing, integrating, or troubleshooting mechatronic, robotic, or industrial automation systems. Hands-on experience with servo motors, drives, encoders, motion control systems, and multi-axis robotic equipment. Experience with industrial communication protocols such as EtherCAT, CANopen, Profinet, EtherNet/IP, or similar fieldbus technologies. Strong understanding of robotics, sensors, actuators, embedded systems, and control architectures. Embedded or real-time programming experience using C, C++, Python, or similar languages. Experience troubleshooting hardware, software, controls, networking, and mechanical issues within automated systems. Ability to read and interpret electrical schematics, wiring diagrams, circuit drawings, 2D drawings, and 3D CAD models. Experience supporting hardware/software integration and structured validation testing. Experience with telemetry systems, data collection frameworks, operational analytics, and performance monitoring tools. Strong analytical and problem-solving skills with the ability to leverage telemetry and operational data to drive engineering decisions. Excellent verbal and written communication skills with experience developing training and technical documentation. Willingness to travel occasionally to support field operations, commissioning efforts, and customer sites. Experience with Beckhoff controls, TwinCAT, EtherCAT Master, or similar automation platforms. Experience working with large-scale robotic systems, autonomous equipment, or industrial automation products. Understanding of robotic arm kinematics and motion control theory. Familiarity with real-time operating systems or embedded Linux environments. Experience analyzing equipment health, diagnostic, and operational performance data. Familiarity with sensor integration including IMUs, force/torque sensors, vision systems, encoders, and state estimation concepts. Experience supporting Hardware-in-the-Loop (HIL), simulation, or digital twin environments. Knowledge of functional safety standards such as

IEC 62061, ISO

13849, or similar. Experience working in cross-functional engineering environments involving software, controls, mechanical, and electrical teams. Experience with Palantir Foundry for data integration, analytics, telemetry visualization, or operational insights.