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Complaints Engineer
Career Insights for Product Quality Engineer
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Scorecard
Based on Minnesota data
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What they do
A Product Quality Engineer evaluates and tests products and manufacturing systems, to ensure that products are produced that meet quality and performance standards as well as safety and regulatory requirements. Develops product quality standards and monitors production and product testing.
$87,947 / year median in Minnesota
+1% projected growth
Job Description
Complaints Engineer at Shoolin Inc. Complaints Engineer at Shoolin Inc. in Saint Paul, Minnesota Posted in about 18 hours ago.
Type:
full-time We're Hiring -
Complaints Engineer Location:
Arden Hills. MN We are looking for professionals to join our team supporting Interventional Cardiology (IC) medical devices and post-market quality activities. Complaints Engineer - QE / Complaints / CAPA /
Post Market Key Responsibilities:
- Analyze post-market surveillance data, complaints, and adverse events
- Lead root cause investigations and document findings in the quality system
- Own NCEP and CAPA activities
- Present product performance insights to leadership and design teams
- Mentor product investigators
- Support investigations using tools such as X-Ray, FTIR, and SEM
- Drive continuous improvement across Post Market teams
Requirements:
- Bachelor's degree in Engineering or related technical/scientific field
- Knowledge of ISO 13485, QSR, and MDR preferred
- Strong analytical, problem-solving, and cross-functional communication skills