Everett Front Desk Administrative Assistant

Everett Front Desk Administrative Assistant Everett, WAPermanent Housing - Permanent Housing /Full-Time /On-Site Why work with YWCA Seattle King Snohomish?

YWCA SKS

is the region's largest non-profitanization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference. We're women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you'll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work - today! What You'll Do The Front Desk Administrative Assistant is responsible for managing daily front desk operations and administrative support at the YWCA's Everett Regional Center. The Assistant answers and directs all phones calls and emails, wees in-kind donations, manages vendors and volunteers and supports the Shelter Plus Care Program and the general operations of the site. This position occasionally supports the finance team by processing vendor invoices and updating spreadsheets. This position has a social justiceponent that will allow for critical thinking through the lens of racism and intersections with poverty. Valuing diversity and championing anti-racism policy are core values. As an equal opportunity employer, we highly encourage people of color to .

Expectations of your role:

Manages daily front desk operations and administrative support at the Everett Regional Center. Ensures continuous staffing including openings and closings, lunch breaks and preparing for unexpected absences (sick calls, emergencies, no-shows). Answers and directs all phones calls and emails in a professional and friendly manner. Greets and assistsmunity, clients, donors, and vendors ensuring that the highest standards of customer service and wee are always demonstrated. Maintains andanizes environment of front desk, lobby/reception, back-office and allmon areas. Ensures office is stocked with necessary supplies and water. Order office, housekeeping, ing and safety maintenance supplies for Snohomish County. Coordinates and manages vendors. Performs word processing, data entry, scanning and copying. Accurately keeps and updates data regarding Sonitrol pin #'s and key usage for staff. Point of contact for Sonitrol. Monitors video surveillance system at front desk. Point of contact for YWCA IT Department and works directly with IT and outside internet, phone and copy providers. Performs onsiteputer, telephone and copier trouble shooting and maintenance. Submits IT tickets when needed. Processes iing and outgoing mail daily. Ensures interoffice mail is delivered on a timely basis. Monitors grounds of the ERC and ensures exterior lights, parking lot and flower beds are in working order and well kept. Submit maintenance tickets as needed. Accepts donations for processing. Complies with YWCA accounting, cashiering, receipting, audit and fiscal controls. Receiving and documenting payments, fees and donations. Provides administrative support to Shelter Plus Care Program. Completes program participant correspondence and birthday cards on a regular basis as assigned by Shelter Plus Care Director Keeps emergency information updated for all Snohomish County Staff and volunteers. Ad to all Volunteer Services protocol relative to volunteer usage and monitoring. Continue search for understanding of racial, gender and class equity. Assure that clients, residents, staff, volunteers andmunity partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background. Occasionallypletes accounts payable by preparing and processing vendor invoices as assigned by Financial Analyst. Provide administrative support to managers and directors when necessary. Support the YWCA's Social Justice Initiative by understanding how racism, sexism, classism and other oppressions play out in institutions and systems. Provide culturally relevant conflict resolution and problem-solving strategies. Other duties as assigned. Must have's to be successful: AA in related field or equivalentbination of education and experience Minimum of one year of office support experience which includes the use of word processing and reception duties. Strong knowledge in Word, Excel, Outlook and allputer functions required by agency. Attention to detail and stronganizational and record keeping skills. Well versed inmunication between clients, staff, other related agency's and general public. Strong customer service orientation, including ability to work with the public, clients and staff from diverse cultural and economic backgrounds. Commitment to working with homeless families and the ability tomunicate effectively and in a caring way with homeless clients who are in crisis. Must have ability to maintain confidentiality. Must be able to work independently as well as in a team environment. Able to lift and carry 35 lbs. Typing, 10 key skills and math aptitude a plus. Commitment to diversity and social justice Experience working withmunities of color and people with different cultures than your own Demonstrated understanding of the intersection of racism and poverty Knowledge of issues surrounding homelessness, domestic violence, racism, poverty, substance abuse, mental illness and affordable housing Be self-directed and able to work independently, with minimal supervision. Ability to project a positive image of the agency to the public Have reliable transportation

Core Competencies Expected:

Race & Social Justice Advocacy, Fostering Diversity, Initiative , Planning & Organizing, Problem Solving, Analytical Thinking, Attention to Detail, Financial Skills, Computer Skills, Collaboration, Communication, Financial Skills, Professionalism, Time Management. Hours, Rate, and Benefits

Hourly Rate:

$26.50

Hours:

40 Hours per week Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans.