FCN Bank Commercial Loan Coordinator

FCN Bank Commercial Loan Coordinator Department:

Commercial Lending Job Status:

Full-time FLSA Status:

Non-Exempt Reports to :

Chief Lending Officer Positions Supervised:

None Amount of Travel Required :

Local Work Schedule:

Monday - Friday Position Summary Responsible for supporting Commercial Lenders through the coordination, documentation, and processing of commercial loan relationships. At the direction of the Chief Lending Officer and/or the Commercial Lenders, this role serves as a key liaison between lenders, credit, operations, and customers to ensure timely, accurate, and compliant loan processing from application through closing and ongoing portfolio management. The Commercial Loan Administrator plays a critical role in delivering a seamless customer experience while supporting portfolio growth and operational efficiency.

Key Responsibilities:

Assist the Commercial loan staff with the loan process, from origination throughout the life of a loan, Including but not limited to the tasks below: Partner with Commercial Lenders to support the loan process from application through closing, funding, and servicing. Assist Commercial Processors in preparing and reviewing commercial loan documentation in accordance with Bank policy, procedures, and regulatory requirements. Assist Commercial Lenders with coordinating loan closings, including scheduling, document preparation, and communication with all parties involved as requested by Commercial Lenders. Serve as a liaison between lenders, credit, loan operations, and third parties such as title companies, appraisers, and attorneys. Assist in gathering and organizing financial information for new loan requests, renewals, and modifications. Assist in reviewing loan presentations and documentation for completeness and accuracy prior to closing. Coordinate with Loan Servicing to ensure timely and accurate booking of loans. Facilitate construction loan draws in accordance with Bank policy and procedures. Maintain and update loan pipeline reports, production tracking, and CRM data for Commercial Lenders. Assist with the collection and tracking of annual financial statements, tax returns, and other required borrower information. Provide support to customers by responding to inquiries related to loan activity, payments, and general account questions. Assist the Commercial Loan officer in problem loan administration, including documentation, communication with attorneys, and tracking of legal or collection-related activity. Help in maintaining organized and accurate loan files in compliance with Bank and regulatory standards. Support cross-functional communication to ensure efficient and positive experience for both customers and internal partners. Perform other duties as assigned. Skills & Abilities Experience and/or

Education:

High School Diploma or GED required. Minimum of two (2) years of banking, lending support, or related experience preferred. Experience with commercial loan documentation, processing, or servicing is a plus.

Skills:

Strong attention to detail with a high level of accuracy and organization. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Working knowledge of commercial lending processes, documentation, and compliance requirements preferred. Strong communication skills with the ability to interact professionally with customers, lenders, and third parties. Ability to problem-solve, think critically, and exercise sound judgment. Proficiency in Microsoft Office products, including Excel and Word. Ability to work independently while maintaining strong collaboration with team members. Commitment to providing excellent internal and external customer service. This role is essential in supporting FCN Bank's relationship-based approach to commercial lending. By ensuring accuracy, responsiveness, and strong communication, the Commercial Loan Administrator helps deliver a high-quality customer experience and supports the Bank's mission of building stronger communities.