Field Service Technician

Description:

voestalpine is a globally leading technology and capital goods group with a unique combination of material and processing expertise. With its top-quality products and system solutions using steel and other metals, it is a leading partner to the automotive and consumer goods industries in Europe and to the aerospace, oil and gas industries worldwide. The voestalpine Group is also the world market leader in turnout technology, special rails, tool steel, and special sections. The voestalpine Signaling part of the group (http://www.voestalpine.com/signaling/en) is a trend-setter and technology leader in the field of innovative point operating, locking, and monitoring technology, signaling solutions, along with diagnostic systems for fixed assets and rolling stock. Our goal and the basis of our success is for complete customer satisfaction by providing intelligent, tailor-made solutions on a worldwide basis. voestalpine Signaling USA is seeking a Service Technician to work at its Loveland, Colorado location. Average annual overtime is about 200 hours, resulting in Total Compensation $47,600 up to $83,300.

Responsibilities / Essential

Job Functions Independent installation, maintenance, and inspection of digital monitoring technologies (electrical, electromechanical, and mechanical assemblies). Error analysis and troubleshooting to provide immediate and long-term solutions to minimize downtime. Provide direct customer support and maintain effective communication with the North American customer base. Execution of trainings, installations, installation support, phone support/ troubleshooting, Maintain detailed service reports and documentation of all work performed, including updates on system software, equipment, and functionality. Capable of lifting heavy equipment and working in challenging field conditions Frequent domestic and international travel required (e.g., USA, CAN, MEX) Availability to work extended hours

Requirements:

Required skills Strong team player with the ability to work independently. Valid driver license and the ability to travel domestically and internationally, as well as pass backgrounds checks and drug test per FRA guidelines High regard for safety Elevated level of communication skills Basic knowledge in the field of electrical and electronics Ability to read and understand, Wiring diagrams, Blueprints, Industrial wiring, and control systems. Use of multimeter and other testing devices to test for voltage and current, and continuity etc. Use of hand tools and power tools Basic Fabrication skills Mechanical inclination and knowledge Basic knowledge in the field of Information Technology Microsoft Office Suite Basic Networking Preferred skills 2-year degree from a technical institute Basic railroad infrastructure knowledge and/or experience Second language (e.g. German, Spanish) Electrical Design Experience Advanced knowledge of electrical systems Advanced mechanical knowledge Experience with an oscilloscope