Field Service Technician

Familiarity with freeze-drying processes in pharmaceutical applications is a plus (not mandatory)

JOB SUMMARY

Perform preventive maintenance, troubleshooting, and commissioning of Life freeze-drying equipment at customer sites worldwide. Support production, testing, and service activities while maintaining accurate documentation and ensuring safe, efficient equipment operation. Provide professional customer support, maintain strong client relationships, and remain available for on-call service as required.

WHAT MAKES YOU A GREAT FIT

Experience installing, commissioning, and maintaining complex industrial equipment Strong troubleshooting and problem-solving skills in time-sensitive environments Familiarity with FDA-regulated pharmaceutical or biotech environments Willingness to travel extensively and support on-call service needs Customer-focused mindset with strong communication skills Knowledge of pharmaceutical freeze-drying processes preferred

SKILLS & EXPERIENCE

Technical certificate or associate degree in electro-mechanical/process disciplines with 3-5 years of related experience, or equivalent hands-on experience Ability to travel up to 80%, including international travel Understanding of PC/PLC-based control systems Experience maintaining complex industrial equipment Ability to read mechanical and electrical drawings Strong organizational and independent work management skills Excellent customer-facing and communication abilities •Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Benefits Medical, dental, and vision insurance Short-term and long-term disability insurance Life insurance 401(k) retirement plan Paid holidays and paid time off (PTO) 12 weeks of paid parental leave for birthing parents Supplemental bonding leave for non-birthing parents in states that do not offer a paid family leave program Wellness program Tuition reimbursement Support for professional development and credentialing #PNOW123

Pay:

$60,000.00 - $65,000.00 per year

Work Location:

In person