Senior Estimator Carstar Southbay Los Gatos, CA Job Details Full-time $40

• $50 an hour 1 hour ago Benefits Paid time off Qualifications Estimating software Customer communication Automotive repair Teamwork Estimating software for insurance claims Administrative experience High school diploma or GED Driver's License Computer-aided vehicle damage estimating Experience working in the automotive repair industry Automotive service Estimating for automotive body repair

Full Job Description Overview:

We are seeking a skilled and experienced Body Shop Estimator to join our team. As a Body Shop Estimator, you will play a crucial role in providing accurate estimates for automotive repairs and ensuring customer satisfaction. If you have a strong background in automotive service and excellent customer service skills, we want to hear from you.

Responsibilities:

Key Responsibilities:

Damage Assessment:

• Inspect vehicles that have been involved in accidents to assess the extent of damage.
• Document all visible damage and take photographs for reference.
• Identify additional hidden damage that may affect the repair process.

Estimating Repair Costs:

• Utilize estimating software to calculate repair costs based on labor, parts, and materials required.
• Prepare detailed and accurate repair estimates for customers and insurance companies.
• Explain the estimated costs and repair process to customers in a clear and understandable manner.

Customer Interaction:

• Greet customers and provide a professional and courteous experience.
• Discuss repair options and address customer concerns or questions.
• Keep customers informed throughout the repair process, providing updates on timelines and any changes to the estimate.

Collaboration:

• Coordinate with insurance adjusters to review estimates and negotiate repair costs.
• Communicate effectively with repair technicians to ensure they have all necessary information for the repair job.
• Work as part of a team to ensure efficient and high-quality repairs.

Administrative Tasks:

• Maintain accurate records of all estimates, repair orders, and interactions with customers and insurance companies.
• Assist with scheduling appointments and managing workflow in the repair shop.
• Inspect vehicles and assess the extent of damage
• Provide accurate estimates for repairs, including parts, labor, and timeframes
• Communicate with customers regarding the repair process and address any concerns or questions they may have
• Collaborate with technicians to ensure repairs are completed according to estimate and quality standards
• Maintain detailed records of all estimates, repairs, and customer interactions
• Upsell additional services or repairs as appropriate
• Coordinate with insurance companies for claims processing

Experience:

• Proven experience as a Collision Estimator or in a similar role within the automotive industry.
• Strong knowledge of automotive repair techniques, parts, and labor costs.
• Proficiency in using estimating software (e.g., Audatex, CCC ONE) to generate repair estimates.
• Excellent customer service and communication skills.
• Attention to detail and ability to accurately assess vehicle damage.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
• Knowledge of insurance procedures related to collision repairs is preferred.
• High school diploma or equivalent; additional certification or training in automotive repair is a plus.

We offer competitive pay and benefits package for this position. If you are a motivated individual with a passion for providing exceptional customer service and have the necessary skills and experience, we encourage you to apply.

Pay:

$40.00

• $50.

00 per hour

Benefits:

Paid time off

Experience:

Body shop : 3 years (Required)

License/Certification:

California Driver license (Required)

Work Location:

In person