Duties and ResponsibilitiesRepresent GEMAIRE as a leader in the industry ensuring maximum sales.

Travel to branches assigned by the Area Operations Manager for specific assignments and/or general branch support (counter and warehouse)Maintain effective communication and collaboration with internal and external sales personnel, vendors, and contractorsSupport branch staffing needs as directed by the Area Operations Manager (counter and warehouse)Identify and address training opportunities related to safety, procedures, and workflowMaintain up-to-date knowledge of company policies and proceduresShare best practices across the region to improve team efficiency and effectiveness in daily tasksSupport training and development of team members to elevate branch standardsAssist with resolution of customer relationship issues involving dealers and end usersPick, receive, and stock product accurately and properly; lead by exampleProvide observations and recommendations from branch visits to the Area Operations Manager to strengthen the division teamComplete sales order processing for customers, including upselling associated itemsPerform other duties as assigned

Required Qualifications:

Minimum 1+ year experience in HVAC, customer Service, warehousing/distribution or retail.

Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level preferred.

Proven success in sales and providing excellent customer service.

Strong interpersonal skills including sales, problem solving and customer service.

Ability to work independently, but meet assigned goals and objectives in designated time frames.

Ability to multitask and work in a fast paced environment.

A willingness to learn and grow with our Company.

Knowledge of Microsoft Office products.

Proven commitment to customer service and a safe work environment.

Must have a clean driving record for at least the past 3 years.

Preferred Qualifications:

Experience in a wholesale HVAC equipment supply house preferred.

Bachelor's or Associate's Degree preferred.

Bilingual (Spanish) preferred.

Education/Experience:

Bachelor's or Associate's Degree preferred.

Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.

Work Schedule:

Monday through Friday with an occasional Saturday. This position mayrequire working extra hours on occasion. Physical DemandsDemandFrequencySedentary

• Lifting 0-10 poundsFrequentLight Lifting
• 10-20 poundsFrequentModerate Lifting
• 20 to 50 poundsOccasionalHeavy Lifting
• 50 to 100 poundsOccasionalPulling/Pushing, CarryingOccasionalReaching or working above shoulderOccasionalWalkingFrequentStandingFrequentSittingOccasionalStoopingOccasionalKneelingOccasionalRepeated BendingOccasionalClimbingOccasionalDesk Work/Computer use/Telephone useFrequentOperating a motor vehicleFrequentOperating a commercial vehicleNeverOperating warehouse equipment, forklift, baseloid lift etcOccasionalOther•Talk, Drive, visit customers etc.

OccasionalEEO StatementWatsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Job SummarySubsidiary:

Gemaire DistributorsBusiness Title:

Rapid Regional Support AssociateObjectiveLooking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? As the Rapid Regional Support Associate, you will travel to branches within a region/area to complete specific assignments and/or provide general branch support (counter and warehouse). You will be responsible for providing excellent sales and service, assist in supervising and training other Counter and/or Warehouse Associates as well as assist management with daily operations. The ultimate goal of this role is to provide strong customer service and general support to our branches and customers.