Branch Manager Anchor Pest Services - 3.3 Manchester, NH Job Details Full-time $75,000 - $140,000 a year 1 day ago Benefits Paid holidays Relocation assistance Health insurance Unlimited paid time off Dental insurance Paid time off Parental leave Vision insurance Employee discount Opportunities for advancement Qualifications Vendor relationship building Customer communication Customer retention Service scheduling Staff scheduling Team scheduling Metrics Reporting Sales team management Team development Driver's License Sales performance monitoring (sales process improvement strategies) Sales management systems proficiency Leading team collaboration initiatives Management reporting In-home experience CRM system proficiency Achieving sales targets Leadership Data-driven decision making Staff development Full Job Description Branch Manager Overview Anchor Pest Services, a rapidly growing, family-owned pest control company based in southern New Hampshire, is looking for an experienced, proactive, and forward-thinking Branch Manager with excellent communication, leadership, and organizational skills to join our team. In this role, you'll be responsible for ensuring daily branch operations run smoothly and efficiently while planning for the future at the same time. You'll work closely with our Service Managers, Office Manager, and sales team to make sure everyone is aligned in hitting their numbers and growing in their roles. This means conducting regular one-on-ones, monitoring KPIs, providing ongoing coaching and feedback, and stepping in when a team member needs extra support or a customer situation needs a higher level of attention. Beyond day-to-day management, you'll play an active role in hiring, onboarding, and developing your team. You'll participate in leadership meetings, analyze reports and data to identify opportunities for improvement, and work closely with ownership to ensure the branch is operating at a high level. And because we believe great work should be rewarded, you'll have the opportunity to earn performance-based incentives on top of your base salary when the branch hits its growth targets. So why choose to work with us instead of another pest control company? We're glad you asked! We offer a competitive salary with performance-based bonus potential, a company vehicle, subsidized health insurance, unlimited PTO and best of all, a culture that rewards people who take initiative and aren't afraid to think big. If you're looking to build a meaningful career with a company that values your contributions and gives you the opportunity to learn, lead and grow, we'd love to talk with you about joining the Anchor family. To learn more about us, please visit our website at https://www.anchorpestservices.com. Responsibilities at a glance

• Lead and manage the branch team including Service Managers, Office Manager, and sales staff
• Monitor KPIs and performance metrics across the branch and use data to guide coaching and operational decisions
• Conduct regular one-on-ones with direct reports and provide ongoing coaching, feedback, and development
• Handle escalated customer concerns and support retention efforts
• Oversee hiring and onboarding of new team members
• Ensure daily operations run efficiently and the schedule is full well in advance
• Participate in leadership meetings and report on branch performance
• Analyze data and reports to identify opportunities to improve processes and drive growth
• Maintain strong relationships with vendors and key accounts
• Ensure company vehicles and equipment are properly serviced and maintained
• Implement and uphold company policies and standards across the branch Requirements
• Three to five years of leadership experience in pest control, home services, or a related field service industry
• Proven track record of managing teams, hitting performance targets, and driving growth
• Strong communication and interpersonal skills with a genuine desire to develop others
• Comfortable analyzing data and using KPIs to guide decisions
• Highly organized with the ability to manage multiple priorities and plan ahead
• Experience with CRM systems and scheduling software
• Valid driver's license with a clean driving record
• Ability to obtain and maintain required pest control licensing
• Must pass a background check Benefits
• Competitive salary with performance-based bonus potential
• Company vehicle
• Company-subsidized health insurance
• Unlimited PTO
• Paid holidays
• Relocation benefits for the right candidate
• Fast-growing environment with substantial room for advancement
• Supportive culture that values clarity, accountability and initiative What success looks like as a Branch Manager
• The branch team is well-supported, clearly directed, and consistently delivering high-quality service
• KPIs are tracked and reviewed regularly and used to guide coaching and operational decisions
• Direct reports are growing in their roles and hitting their performance targets
• The schedule is full and daily operations run smoothly with minimal disruptions
• Customer concerns are resolved professionally and retention rates are strong
• Hiring and onboarding processes are efficient and new team members get up to speed quickly
• The Branch Manager is seen as a trusted leader by the team and a reliable partner by ownership About Us Anchor Pest Services is a local, family-owned company that's been proudly serving residential and commercial customers since 2018.

We've built our success on a simple guiding principle: "Do it now, do it right, and then do one more thing." That philosophy drives us to move quickly, to follow through and to continually improve the way we operate. It's a mindset that shapes how we make decisions, support our team, and build a stronger organization as we continue to grow.

Pay:

$75,000.00 - $140,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Parental leave Relocation assistance Vision insurance

Work Location:

In person