A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.
Financial Center Manager Penn Community Bank United States, Pennsylvania, Jenkintown 1651 The Fairway (Show on map) Jul 29, 2026 Job description: The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function. Responsible for managing and growing the Business Banking portfolio under 3MM in sales revenue
Management of a tier 2/3 branch, overseeing an office with high levels of market growth opportunities, complex transactions and/or in a de novo market
Business Acumen - Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations
Prospecting. - Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market
Manages and leads priorities through planning and execution to drive all aspects of branch performance including growth activities for outside business development
Identify, develop and implement effective sales strategies to acquire new business opportunities. Cultivate and nurture existing customer relationships
Develop a strong knowledge of Penn Community Bank's retail and commercial products and services
Coaches team to confidently engage which customers in technology enabled interactions, providing solutions and advice-oriented consultation that improves the client's financial well-being
Responsible for acquiring and retaining talent through effective onboarding coaching and development.
Leads and coaches a high performing team that drives acquisition growth, mitigates risk, develops and maintains collaborative partnerships and promotes employee engagement and positive consumer/business experiences
Manage assigned branch, including but not limited to; operations, administration, staffing, audits, compliance and security
Manage team participation in assigned branch sales and service campaigns
Perform additional duties as required Compliance Comply with all applicable regulations and Bank policies regarding employment and employment law.
Participate in annual compliance and other job-related training.
Comply with applicable bank regulations, Bank policies and procedures.
Comply with Bank's internal privacy and ethics standards.
Relationships and Contacts Internal:
Reports to Regional Retail Manager; Frequent contact with Team members at various levels through the Bank to discuss products, services, policies, procedures and changes
External:
Frequent contact with current and potential customers regarding products and services; Representation of the Bank through community involvement and volunteerism Education and Experience Minimum two (2) years' banking experience or experience in comparable field
Two (2) years' supervisory experience
Bachelor's degree from a four-year college or university preferred, a comparable combination of educations and experience may be considered. Skills and Competencies Excellent customer service skills
Demonstrated verbal and written communication skills
Ability to interact well with Team members and customers
Strong Supervisory and coaching skills
Strong attention to detail and accuracy
Basic computer skills
Ability to multi-task and remain organized
Ability to achieve sales goals through relationship-based selling techniques
Must meet NMLS requirements
Ability to use sound judgment when making decisions on behalf of the Bank Working Conditions Traditional office environment with no unusual work conditions; the office maintains six day a week operation (Monday - Saturday) with operational hours of varying based on branch location. Branch Team Members are required to work a minimum of two (2) Saturdays per month. Penn community Bank is an equal opportunity employer.