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Branch Rental Manager
Career Insights for Banking Branch Manager (General)
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Scorecard
Based on Pennsylvania data
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What they do
A Banking Branch Manager manages operations and business at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm. Supervises branch staff, monitors customer accounts, loans or investment activities and security at the branch. Maintains communication with other branch managers and central or executive management. May direct local marketing promotions or participate in community events.
$109,378 / year median in Pennsylvania
-0% projected decline
Job Description
Job Description :
The Branch Rental Manager will increase rental margin and revenue. This is done by maximum utilization of vehicles, controlling operational costs and an aggressive marketing strategy to include planning for future customer needs. Responsible for outside sales, customer retention, fleet management, daily cash log and the marketing plan. Insure operational efficiency at the branch through effective people development (hiring, training, supervising and motivating). The results should increase market share, profits and overall rental growth. This role covers the Northeast Pennsylvania territory, managing relationships across our Wilkes-Barre, Scranton, and Reading, PA rental locations. Travel between locations is typically same-day, with the longest drive being approximately 2 hours. Compensation Base salary of $54,000, plus an uncapped commission structure. Realistic first-year total earning potential is roughly $10,000 to $20,000. Sales Territory This role covers the Northeast Pennsylvania territory, managing our Wilkes-Barre, Scranton, and Reading, PA rental locations. Travel Travel is local and day-based between the three branch locations, no overnight travel required. The longest drive between locations is approximately 2 hours.Essential Functions Outside Sales/Marketing:
Sets appointments with prospective customers and performs customer retention visits. Performs customer reviews & surveys to determine if customer is satisfied. Overcomes customer objections and selling the value of the product. Develops fleet planning information with recommendations forDirector of Rental Rental:
Ensures rental contracts are properly completed. Makes certain that customers are being placed in a ready vehicle. Acts as custodian of cash and Rental Assets-Accounts Receivable. Follow ups on problems. Analyze Fleet Management Reports to identify problem vehicles. Check vehicles for physical damages, closing contract and extending it at correct number of days and miles. Ensure maintenance and fleet appearance are at company standardsPersonnel Management:
New hire recruitment and selection. Provide ongoing guidance, communication and training. Executes Performance Appraisals. Is aware of the individual's strengths and weaknesses. Develops weak areas into strengths and increases strong points. Additional Responsibilities Coordinate and maintain current accurate data within the company's marketing database Maintain and expand relationships with existing customer base Maximize rate opportunities within the market place Provide rental counter training and supervision Performs other duties as assigned. Skills and Abilities Builds and manages effective teams Strong verbal and written communication skills Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management skills Detail oriented with excellent follow-up practices Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to simultaneously handle multiple priorities High energy and self-motivated with the ability to focus on multiple projects and activities simultaneously Ability to listen, write, and speak effectively; inform, explain, and give instructions Ability to get both verbal and written communications across having the desired effect Possesses flexibility to work in a fast paced, dynamic environment Proactively approaches responsibilities Goal and detail oriented, drive for results, assertive, deals well with ambiguity and has strong follow-up practices Ability to work independently and as a member of a team Proficient in Microsoft Office environment- advanced required Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
- advanced required Must possess a profound knowledge of rental operations and asset management
- advanced required Strong preference for a true, face-to-face outside sales background (not phone or virtual sales); a logistics/transportation industry background is a plus, including current or former Penske experience Qualifications Bachelor's degree required in Business Administration or equivalent work experience in similar or related industry Five (5) years or more Rental or Sales experience required Three (3) years or more experience in Rental product line to include outside sales & rental counter supervision required Two (2) years or more experience managing others required Proficient in Microsoft Office environment•advanced required Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet•advanced required Must possess a profound knowledge of rental operations and asset management•advanced required Valid driver's license required; ability to travel locally between the Wilkes-Barre, Scranton, and Reading, PA branches