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City of Denton

Assistant Branch Manager

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What they do

An Assistant Branch Manager manages the daily operations at a bank branch office, or at the local office of a financial institution such as a brokerage or investment firm in the absence of the Branch Manager. Assists Branch Manager in the supervision of branch staff, monitors customer accounts, loans or investment activities and security at the branch.

$90,855 / year median in Texas

+12% projected growth

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Job Description

Responsible for development, implementation, management, coordination, and evaluation of assigned system-wide functions to meet the needs of the community. Provides a variety of professional library services including reference, reader's advisory, programs and selection of library materials to meet the needs of library customers. Responsible for managing the services and operation of the branch in the absence of the Branch Manager.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. DUTIES Manages daily operations of assigned staff, projects, and/or work units. Interviews, selects, supervises, trains and develops, counsels, and if necessary, disciplines direct report personnel according to established City of Denton policies, procedures and guidelines Resolves customer and employee concerns in the absence of the Branch Manager. Manages daily operations of the branch makerspace, including inventory, budget, oversight of services and technology offered, staff training, programming recommendations, marketing, data collection, and serving patrons in the makerspace. Proactively greets and assists library customers in all areas of the library (desk, roving, e-mail, phone, or additional methods of communication); assists by providing reader's advisory services, reference, library technology, library policies, directional, and patron account assistance. Analyzes and evaluates data for planning effective services, participating in strategic and long-range planning and goal setting for the division and department; assists with fulfilling goals and achieving benchmarks in accordance with the library strategic plan and priorities. Informs department leadership of potential impacts to services as well as matters of non-compliance with department and City policies and procedures Directs the work of the library professionals and other library employees assigned to the branch Reviews and evaluates assigned areas of the collection, performing collection maintenance, weeding, and recommending subjects or titles for selection. Monitors assigned budget areas for the division Makes formal presentations or speaks to community groups and participates in library outreach.
SUPERVISORY/BUDGET RESPONSIBILITIES
Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal. Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS
Master's Degree from an American Library Association (ALA) accredited college or university in Library Science or related field; and, Four (4) years' experience in a public library or related field; and, Two (2) years' experience in a management or supervisory capacity; OR Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job
REQUIRED SKILLS/ABILITIES
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully: Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations. Knowledge of project management principles, including the ability to review and recommend project improvements based on scope and budget. Knowledge of effective research-based strategies, theories, techniques, and methodologies. Skill in analyzing, researching, interpreting, and understanding policies, laws, and regulations and to provide workable recommendations and solutions that maintain compliance. Skill in moderate problem solving; identifying problems and reviewing related information to develop, evaluate options, and implement solutions. Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work. Skill in providing exceptional service to internal and external customers. Skill in interpersonal relationships, including using tact, patience, and courtesy. Ability to communicate effectively, both in oral and written forms, for the needs of the audience. Ability to establish and maintain effective interpersonal relationships. Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail. Ability to motivate, mentor and train through direct and indirect influence. Ability to develop, understand, interpret, and apply rules, policies, and procedures operations. Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.
CONDITIONS OF EMPLOYMENT
Must have and maintain a valid Class "C" Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class "C" driver's license and state required minimum automobile liability insurance within 90 days of hire per state law). Must pass a drug test, driver's license check, criminal history background check, employment history verification, and social security number verification. SAFETY Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs. Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures. Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to leadership.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Safety Sensitive (Subject to random drug testing): No.
Tools/Equipment Used:
Standard office equipment, including computer and peripherals.
Posture:
Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
Motion:
Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
Lifting:
Lifting no more than 20 pounds and carrying up to 10 pounds.
Environment:
Works in an office setting with exposure to humidity, noise, dust, no/low light, confined spaces, mold, chemicals, and odors; occasionally requires irregular and/or prolonged hours.
Travel:
Travel to City of Denton buildings and professional meetings as required.
Attendance:
Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, nights, holidays, and weekends, as needed. Must be able to work overtime, as needed. Must attend regularly scheduled and special meetings.
Mental Demands:
Maintains emotional control under stress; works with frequent interruptions.
CORE VALUES
Inclusion Collaboration Quality Service Strategic Focus Fiscal Responsibility
TOP TIER BENEFITS
Medical, dental, and vision coverage in addition to life and disability insurance plans Employee Health Clinic Paid Vacation Days and Paid Holidays Retirement Plan
EEO STATEMENT
The City of Denton is an equal opportunity employer. It is the policy of the City of Denton to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.
ADA/EOE/ADEA
This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.