First State Bank of Texas is a locally owned bank with our main office being located in Orange, TX. We take pride in serving our community yesterday, today, and tomorrow. Branch Manager The Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, including operations, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to branch personnel. Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.
ESSENTIAL DUTIES 1.
Applies superior customer service through his or her example along with appropriate follow through with involved customers and employees; conducts specific periodic meetings and presentations on this topic with all staff members. 2. Assures audit compliance and procedure quality control and recommends and initiates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations. 3. Maintains knowledge of security and safety policies and strictly adheres to established procedures; works closely with the Bank Security Officer to maintain an updated plan for the branch; ensures branch staff is properly trained and made aware of any changes to the branch's plan and procedures. 4. Participates and directs day to day operations for the branch; approves large deposits and withdrawals; reviews and acts on daily reports; ensures the branch is maintained in a neat, clean and attractive manner; recommends redecoration or major repair or redesign of floor space as necessary. 5. Ensures effective communication to staff and implementation of all policy and procedure changes as approved by Senior Management; schedules and conducts any necessary training for staff. 6. Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established limits. 7. Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the branch including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training. 8. Assumes responsibility for various branch functions in the absence of staff members or in overload situations. 9. Supports commercial function in both deposit and lending areas by opening commercial accounts, answering administrative inquiries regarding accounts, performing customary, repetitive, actions/requests for information in the normal course of business. 10. Performs other duties as assigned.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance