• Why BayCare?
• Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.

With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

• Responsibilities:

• The Patient Financial Representative performs patient accounting functions including billing, collections, customer service, and cash applications, documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level, applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance, performs other duties as assigned.

+ Helping patients qualify for financial assistance programs + Reviewing financial documentation and eligibility + Supporting uninsured or underinsured patients

• Experience
• + •

Required:

• 1 year of customer service +

• Preferred:

• Department of Children & Families (DCF), Public Assistance or Case Management background / Accounts Receivable experience

• Certifications and Licensure:

• None required

• Education:

• Required High School or equivalent

• Specific Skills:

• + Customer service skills + Administrative and clerical skills + Organizational skills + Knowledge of regulatory standards appropriate to position + Medical terminology use and understanding + Written and verbal communication skills + Work with a team + Computer skills appropriate to position
• BayCare offers a competitive total reward package including:
• + Benefits (Medical, Dental, Vision) + Paid Time Off + Tuition Assistance + 401K Match and additional yearly contribution + Annual performance appraisals and team award bonus + Family resources and wellness opportunities + Community perks and discounts Equal Opportunity Employer Veterans/Disabled
• Position
• Patient Financial Representative - Family Services / Accounts Receivable
• Location

•

Clearwater:

BayCare Sys Office East | Business and Administrative | Full Time

• Req ID
• 165376