A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what's possible? Job Description The part-time clerk position provides support for Shared Financial Services, led by the Accounts Receivable Supervisor. The interns serve as a departmental liaison with internal and external customers and contribute to the shared department responsibility of the daily management of general mailboxes, AR processes, and assisting in any special projects as they arise.

DUTIES AND RESPONSIBILITIES

• Provides daily internal and external customer support via the SFS call-in number
• Provides daily internal and external customer support via management of departmental general mailboxes
• Using critical thinking skills and full engagement, provides process improvement feedback to management on an ongoing basis
• Assist the AR Analyst with Discrepancies for dispute case creation to route to sales expeditiously for review and processing and processing the adjustment requests if dispute case is approved by Sales.
• Manage dedicated mailboxes as assigned (POD)
• Back up assistance with the ARM (Accounts Receivable Management), Debit Memo, and Chargeback Reply emails.
• Research and code current discrepancies while charging back customers for invalid deductions
• Obtain documentation and additional information from customers or sales to support customer payment deductions
• Other duties/projects as assigned

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• High School diploma required
• Must have good organizational skills and be able to work independently
• Demonstrate effective written and verbal communication skills
• Ability to work well in a team environment
• Strong proficiency in Microsoft Office (Excel experience a plus)
• Well organized and capable of effective multi-tasking
• Energetic and passionate with a flexible spiritSouthwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.