JOB TITLE

Accounts Receivable Coordinator

EMPLOYER

Micrologic Associates

DEPARTMENT

Accounting

REPORTS TO

Accounts Receivable Manager SUMMARY:

Micrologic Associates is a leading technology solutions provider for the car wash and related industries. We build the systems our customers run their businesses on, empowering them to grow more profitable washes through smarter products, dependable service, and a team that has their back. Our product suite includes all the software needed to run and grow a wash (POS, memberships, payments, CRM, reporting, etc.) along with the related hardware and support services that keep it all running. We are seeking a skilled and proactive Accounts Receivable Coordinator to join our Accounting team. This position is responsible for supporting day-to-day Accounts Receivable operations, including payment processing, account reconciliation, collections, customer account maintenance, billing support, and reporting.

The ideal candidate is highly organized, comfortable communicating with customers, able to manage multiple priorities, and committed to accuracy and timely follow-up. This role works closely with customers and internal departments to resolve account discrepancies, maintain accurate financial records, and support efficient Accounts Receivable operations.

DUTIES AND RESPONSIBILITIES

Accounts Receivable & Payment Processing Process and accurately apply customer payments, including checks, ACH, and credit card transactions. Reconcile customer accounts and research discrepancies between invoices and payments. Review unapplied customer retainers and apply available funds to appropriate invoices. Identify customer overpayments and process applicable credits. Process approved credit card refunds and coordinate information required for check refunds. Maintain accurate and up-to-date customer account records. Collections & Customer Service Review AR aging reports and perform ongoing collection activities for past-due accounts. Contact customers by phone and email regarding outstanding balances and payment issues. Maintain consistent follow-up and document collection activity until balances are resolved. Respond to customer questions regarding invoices, payments, account balances, and other AR-related matters. Follow up with customers regarding expired or expiring payment methods to help prevent billing interruptions and past-due balances. Assist with customer account setup and maintenance, including billing information, payment terms, contacts, and payment preferences. Process customer change-of-ownership and business-name-change documentation. Billing & Order Support Review and process accepted customer estimates and confirm applicable payment requirements. Coordinate with internal Project and Fulfillment teams regarding paid estimates that are ready to move forward. Review monthly accepted-estimate reporting and address applicable AR-related discrepancies and follow-up items. Maintain cross-training in the order review process and provide backup support when needed. Process customer credits related to returned RMAs. Invoice customers for unreturned RMAs in accordance with established procedures. Reporting & Account Tracking Generate, review, and maintain AR-related reports. Provide accurate information regarding outstanding receivables, payment activity, and customer accounts. Research account and transaction history as needed to resolve discrepancies. Department & Audit Support Collaborate with Project Management, Client Success, Fulfillment, Accounting, and other internal teams to resolve customer and billing issues. Participate in cross-training to provide backup coverage for Accounts Receivable and related departmental responsibilities. Assist with internal and external audit requests, including gathering documentation, pulling reports, researching transactions, and resolving discrepancies. Participate in process-improvement initiatives, departmental projects, training, and professional-development opportunities. Perform additional Accounts Receivable and Accounting-related duties as assigned.

QUALIFICATIONS

Previous experience in Accounts Receivable, Accounting, Billing, Collections, or a related financial role preferred. Strong understanding of basic Accounts Receivable and accounting principles. Experience processing payments and reconciling customer accounts. Strong written and verbal communication skills. Excellent customer-service and interpersonal skills. Strong organizational and time-management abilities with the ability to manage multiple priorities and deadlines. High level of accuracy and attention to detail. Strong problem-solving and analytical skills with the ability to research and resolve account discrepancies. Ability to work independently while collaborating effectively within a team environment. Comfortable working in a fast-paced environment with changing priorities. Technology Skills Proficiency with Google Workspace, particularly Google Sheets, Docs, and Gmail. Proficiency with Microsoft Office, including Excel and Word. Experience with accounting, ERP, or financial software such as Zoho, QuickBooks, SAP, Oracle, or similar platforms. Ability to learn new systems and technology quickly. Preferred Qualifications 2+ years of Accounts Receivable, billing, collections, or related accounting experience. Experience working with customer aging reports and performing collections. Experience with ERP/accounting systems and customer account reconciliation. Intermediate Microsoft Excel or Google Sheets skills. Experience working with multiple departments to resolve billing and customer account issues. What We're Looking For The successful candidate will be someone who takes ownership of their responsibilities, follows through on open items, communicates effectively, and understands the importance of accuracy in Accounts Receivable. This position is well suited for someone who enjoys researching discrepancies, working with customers, maintaining organized financial records, and contributing to an Accounting team where priorities may shift based on business needs.

Pay:

$25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person