We are looking for an Accounts Receivable Specialist to support billing and customer account activities for an insurance organization in New Jersey. This Long-term Contract opportunity is well suited for someone who communicates clearly, stays organized, and can manage a steady flow of invoicing and account-related inquiries. The person in this role will coordinate with customers and internal teams to resolve billing questions, maintain accurate receivable records, and assist with additional accounting tasks as business needs evolve.

Responsibilities:

• Manage incoming customer requests related to account balances, invoices, and billing concerns, ensuring timely and thorough follow-up.
• Prepare and issue invoices through the designated billing platform while helping maintain accurate documentation for receivable activity.
• Review customer billing questions, research the details with appropriate teams, and provide clear resolutions or status updates.
• Receive customer payments, primarily in the form of checks, and route them to the appropriate internal parties for processing.
• Partner with cross-functional departments to address billing needs, clarify account information, and support service delivery.
• Monitor accounts receivable activity and help organize records tied to cash activity, billing status, and customer communications.
• Contribute to commercial collections support by assisting with outreach and follow-up on outstanding account items when needed.
• Provide ad hoc accounting assistance on special assignments and departmental projects as requested.
• At least 2 years of experience in accounts receivable, billing, or a related accounting support role.
• Working knowledge of invoicing practices, receivables tracking, and customer account coordination.
• Experience handling billing inquiries and communicating effectively with customers in a detail-focused setting.
• Familiarity with cash activity, cash applications, and commercial collections processes.
• Strong attention to detail with the ability to manage multiple requests and maintain accurate records.
• Ability to collaborate across departments to gather information and resolve account-related issues.
• Proficiency with standard accounting or billing systems and Microsoft Office tools, especially Excel.

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