Accounts Receivable Representative

Full Time Position Available $20.00 - $23.00 hourly Benefits Available for

Full Time Employees:

Generous Paid Time Off Policy Medical, Dental, and Vision Insurance Flexible Spending Account Basic Group Life AD&D Insurance (No Cost) Voluntary Life Insurance Other Voluntary Benefits Reimbursement for Professional Development Expenses Employee Assistance Program Retirement Program (401k) 8 Paid Holidays

MAIN FUNCTION

Ensure that clients are billed, and insurance claims are accurately reimbursed to the facility in a timely manner. Phone work and Insurance claim collections User role(s) information systems access as assigned, where applicable. This position is classified as NonEssential for purposes of emergency closures. Essential Duties & Responsibilities Treat all clients with dignity, respect, and affirming LGBTQ+ care. Manage accounts receivable, insurance billing, claims follow-up, and collections. Review and resolve past-due claims through regular insurance follow-up and documentation. Process insurance correspondence, EOBs, medical record requests, and claim resubmissions promptly. Communicate professionally and confidentially with clients and insurance companies while maintaining HIPAA compliance. Enter and maintain accurate client billing, payment, and insurance information in the billing system. Submit inpatient and outpatient claims within required timelines. Verify insurance benefits, Medicare eligibility, authorizations, and coverage issues. Assist Intake, Referral, and Outpatient departments with insurance verification and admissions support. Monitor outstanding balances, process write-offs, and maintain accurate AR logs and account notes. Post charges, payments, census data, and daily billing reports accurately. Stay current on billing regulations, insurance procedures, and facility services. Perform additional billing and administrative duties as assigned. Competency Requirements Knowledge of accounts receivable, collections, Medicaid, insurance billing, and client ledger entries. Strong verbal and written communication skills. Ability to multitask, prioritize workload, and work independently. Proficiency with EMR systems, Microsoft Outlook, and other computer systems. Understanding of managed care networks and insurance carriers. Education & Qualifications High school diploma required; additional training in billing or insurance collections preferred. Minimum 2 years of experience in accounts receivable, collections, or insurance billing. Basic computer proficiency and knowledge of office systems/procedures. Strong interpersonal skills for working with clients, insurance representatives, and staff.