Description Based on general knowledge. The Collections and Accounts Receivable Specialist is responsible for managing incoming payments, monitoring customer accounts, following up on outstanding balances, and helping maintain healthy cash flow. This role supports the finance/accounting team by ensuring invoices are accurate, payments are applied properly, and delinquent accounts are addressed in a timely and professional manner.

Key Responsibilities:

+ Process, track, and reconcile customer invoices and payments.

+ Monitor accounts receivable aging and follow up on past-due balances.

+ Contact customers by phone and email to collect outstanding payments.

+ Investigate and resolve billing discrepancies, payment issues, and account disputes.

+ Maintain accurate customer account records and collection notes.

+ Apply cash receipts and post payments to the appropriate accounts.

+ Prepare accounts receivable and collections reports for management.

+ Collaborate with internal departments, including sales, customer service, and accounting, to resolve account issues.

+ Support month-end closing activities related to accounts receivable.

+ Help improve collection processes and reduce overdue accounts. +

Preferred Skills:

+ Experience with ERP systems such as SAP, Oracle, NetSuite, or similar platforms.

+ Knowledge of aging reports, cash application, and account reconciliation.

+ Ability to work independently and manage multiple priorities in a fast-paced environment. Requirements

+ Previous experience in accounts receivable, billing, collections, or general accounting preferred.

+ Strong understanding of accounting principles and receivables processes.

+ Proficiency with Microsoft Excel and accounting/ERP systems.

+ Excellent written and verbal communication skills.

+ Strong attention to detail and organizational skills.

+ Ability to handle sensitive customer interactions professionally and effectively.

+ Strong problem-solving and time-management skills Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .