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B&T Express, Inc.
Administrative Assistant / Accounts Receivable Specialist
Career Insights for Accounts Payable / Receivable Clerk
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Based on Ohio data
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What they do
An Accounts Payable or Receivable Clerk keeps records of accounts and financial transactions, with specific responsibility for Accounts Payable/Receivable. Works for a business or bookkeeping service. Provides information for financial and tax reports completed by an accountant.
$44,227 / year median in Ohio
-9% projected decline
Job Description
Position Summary Supports daily accounting operations and accounts receivable functions by maintaining accurate records, processing payments, organizing financial documents, and assisting with collections to ensure timely customer payments and clean aging. Key Responsibilities Administrative & Accounting Support Process daily collection reports including formatting files, matching payments to invoices, researching discrepancies, and posting. Post daily entries related to cash deposits and fees. Organize and post daily bank deposits. Complete bank reconciliations for multiple accounts. Maintain and update equipment lists and title records. Scan, organize, and maintain digital and physical files. Accounts Receivable Monitor A/R aging and ensure accounts remain current. Assist with invoice corrections, account reconciliations, and write‑offs. Maintain accurate customer records including invoices, payments, and communication notes. Investigate past‑due balances using available internal systems and customer resources. Contact customers for payment updates through email and phone. Resolve short‑pays, misapplied payments, and non‑payment issues. Compare internal aging reports to external customer payment records to identify discrepancies. Collaborate with internal departments to resolve aging issues and maintain clean accounts. Qualifications Bachelor's degree in Accounting or related field, or 2-5 years A/R experience. Strong written and verbal communication skills. High attention to detail and accuracy. Proficiency in Microsoft Office, especially Excel and Word. Ability to manage confidential and sensitive customer information. Performance Expectations Apply payments accurately after full research to prevent misapplication issues. Follow through consistently, phone calls when emails do not resolve issues. Maintain clear, professional communication with customers. Contact customers no later than 45 days past invoice date. Keep aging buckets within company goals and prevent balances from becoming overdue. Resolve chargebacks quickly and ensure aging reflects true balances. Maintain awareness of customer payment patterns.