Meter Coordinator Fraser Advanced Information Systems - 4.4 Reading, PA Job Details Full-time $17 - $19 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Referral program Qualifications Customer communication Teamwork ERP systems Research Attention to detail Business Associate's degree Accounting Full Job Description Are you someone who notices when the numbers don't match—and wants to figure out why? We're looking for a detail-oriented, analytical Billing & Meter Coordinator who enjoys working with data, systems, and processes to make sure information is accurate and problems get resolved correctly. This is a strong fit for someone who likes becoming the expert in their area, digging into discrepancies, working independently, and taking ownership of getting the details right. What You'll Own Monitor meter reporting and identify missing or inaccurate meter reads. Research discrepancies and determine what needs to be corrected. Maintain accurate customer, meter, and scheduling information in our systems. Run reports, analyze results, prioritize exceptions, and follow issues through resolution. Partner with Billing to ensure meter information supports accurate customer invoices. Communicate directly with customers when information or meter counts are needed. Help customers understand meter connectivity and reporting requirements. Track key meter-reporting metrics and identify opportunities to improve accuracy and efficiency. Email and mail customer invoices as needed. You'll Do Well Here If You... Have strong attention to detail and take pride in accuracy. Enjoy analyzing information and solving problems. Like learning systems and becoming highly knowledgeable in your area. Prefer clear processes, expectations, and measurable results. Can work independently and follow an issue from identification through resolution. Are comfortable professionally contacting customers to gather information and solve account issues. Are organized, consistent, and dependable with follow-through. Are comfortable working in Excel and learning ERP, billing, or meter-management software. An associate degree in Business, Accounting, Information Systems, or a related field is preferred, but equivalent experience and demonstrated skills are welcome.
Work Environment:
Fast-paced, collaborative office environment.
Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance Application Question(s): If selected to move forward in our hiring process, what email address should we use to send you a brief Culture Index survey?