GENERAL SUMMARY

Reporting to the Patient Finance Coordinator, the Patient Finance Assistant is responsible for assisting the Coordinator as needed in planning, coordinating and implementing the alignment of Resident/Patient care with third party payers, guarantors and responsible parties in order to produce optimal financial outcomes. The Patient Finance Assistant ensures assigned tasks are completed in an accurate and timely manner, to guarantee continuity of services provided by the department.

EDUCATION

High School diploma or equivalent required.

WORK EXPERIENCE

1-2 years experience in a business office preferred. Assists Coordinator gathering and organizing information for MA applications and renewals. Contacts patients, families, or place of employment to expedite collection of accounts receivable as directed by the Coordinator. Completes Advanced Beneficiary Notices and appeals as needed. When directed, Assistant requests/secures deposit funds from patients/family when no insurance coverage is involved. May serve as financial counselor to patients and/or families that inquire about their financial condition either via Admissions, Social Services or Patient Advocate at the discretion of the Patient Finance Coordinator. Returns phone calls and sets appointments with residents and/or family members for MA application process as directed.( Provides intervention techniques to handle needs and concerns of residents and family, referring to outside agency as necessary; attends POC meetings as necessary. Works to assist in timely completion and submission of PA 600 and MA 51