Position Summary:

The AR Lead is responsible for overseeing the accounts receivable function, ensuring timely billing, accurate application of payments, and effective collection of outstanding balances. This role supervises AR staff, improves processes, and partners with internal teams and customers to maintain strong cash flow and minimize credit risk.

Key Responsibilities:

Lead day-to-day AR operations, including invoicing, cash application, collections, and account reconciliations Supervise, train, and mentor AR team members; set performance expectations and monitor results Review and post invoices, credit memos, and write-offs in accordance with company policies Monitor aging reports and drive collection efforts to reduce DSO and overdue balances Resolve complex billing discrepancies and customer disputes in a timely manner Collaborate with other departments to ensure accurate billing GL postings and contract compliance Ensure compliance with internal controls, accounting standards, and audit requirements Prepare AR reports and metrics for management (aging, cash collections, bad debt, etc.) Identify and implement process improvements and automation opportunities

Qualifications:

3+ years of accounts receivable or general accounting experience 1-3 years of supervisory or team lead experience preferred Strong understanding of AR processes, credit management, and collections practices Proficiency in accounting/ERP systems and Microsoft Excel Excellent analytical, problem-solving, and organizational skills Strong communication and customer service abilities

Working Conditions:

Office or hybrid work environment depending on company policy Occasional extended hours during month-end or high-volume periods