• Watertown/Carrollton Department:

  Finance

• Accounting Services Employment Type:

  Fixed Term

Full Time Location:

US/Carrollton, TX or Watertown, WI Reporting To:

Accounts Receivable Manager Compensation:

• $24.00 / hour Description The Accounts Receivable Specialist is responsible for maintaining a low delinquency rate for assigned accounts by delivering invoice documents, contacting customers, performing account reconciliations, researching customer disputes and reporting of problem accounts. Key Responsibilities
• Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc.
• Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence. Pursuance of all delinquent accounts until final resolution.
• Communicate clearly with customers & management using excellent verbal and written skills. Maintain close relationships with customers to achieve stated goals.
• Research individual invoices against manual files or pre-arranged customer agreements as necessary.
• Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level.
• Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools. Prepare custom invoices per customer requirements.
• Prepare credits notes and obtain required approvals.
• Maintain a 5% delinquency rate or less with assigned accounts.
• Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month.
• Assist in ad hoc projects as needed.
• Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement.
• Work as part of a team with both local personnel and those in remote locations.

Skills, Knowledge & Expertise Education Level:

• High school diploma or equivalent

Qualifications:

• Two years of accounts receivable or similar experience.
• Proficiency in Excel, Word and computer systems in general.
• Knowledge of JD Edwards is a plus.

REQUIRED SKILLS AND COMPETENCIES

• Ability to apply advanced mathematical concepts related to business math problems.
• Ability to reconcile accounts by individual transaction or by multiple-transaction contracts.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Interpret requests or instructions and determine the best possible course of action.