POSITION SUMMARY

The Brokerage Administrator and Transaction Coordinator is the client-facing and operational support for the Colliers | Northwest Arkansas brokerage team. This person is trusted by clients, brokers, title companies, attorneys and cooperating brokers alike to represent the team professionally, keep every transaction moving with precision, and use technology to make the team faster and sharper. This is not a personal assistant role to a single broker. It is a high-visibility and high-trust position at the center of a high-producing commercial real estate team, suited to a polished, service-minded professional who wants real ownership within how the brokerage team runs.

CLIENT & BROKER SERVICES

• Serve as a professional point of contact for clients on listed and managed properties — fielding questions, providing status updates, and reflecting the team's standard of "Client First" service
• Assist clients with property-related questions and site or market inquiries, property listing management and market research (Using Costar and other databases)
• Support proposals, marketing packages, tour binders, and closing books that go directly in front of clients and prospects
• Coordinate broker calendars and priorities to keep brokers focused on clients and the market
• Assist with creating the various deal-related documents for Brokers such as Letters of Intent, RFPs, Leases, Purchase Contracts and Listing Agreements
• Help brokers prepare client reports on their properties

TRANSACTION COORDINATION

• Track every active deal against its critical dates — due diligence, financing contingency, closing — and produce status reports
• Follow up directly with title companies, attorneys, lenders, appraisers, and municipal contacts to keep deals on schedule at broker's direction
• Draft and prepare Listing Agreements, LOIs, Offers, Counteroffers, Amendments, and commission invoices for broker review
• Review contracts and amendments for accuracy before signature and flag non-standard terms for broker or attorney review
• Coordinate closing logistics and manage post-closing file organization

DEAL & SYSTEMS MANAGEMENT

• Maintain accurate deal-tracking entries — deal stage, dollar figures, critical dates, and contacts — for all brokers
• Keep the comp database current with verified closed-deal terms
• Assist in maintaining listing databases and dashboards for property listings including Costar, Loopnet, MLS, Crexi, etc.

TECHNOLOGY & PROCESS IMPROVEMENT

• Use AI tools (Claude, ChatGPT) daily to accelerate deal prep, research, and client deliverables
• Identify and pilot new technology to remove manual steps from the team's workflow

WHAT WE'RE LOOKING FOR

• 2+ years of experience in commercial real estate, transaction coordination, title/escrow, or paralegal work, ideally with direct client contact
• A polished, confident communicator comfortable representing the team to clients, attorneys, and other brokers
• Sharp organizational instincts and the judgment to prioritize across multiple brokers and deals with limited hand-holding
• Genuine comfort with AI tools and a willingness to keep learning new platforms as they emerge
• Proficiency in CoStar, DocuSign, and Microsoft Suite; familiarity with Monday.com, Smartsheet, or similar tools a plus
• A proactive, ownership mindset — someone who spots a gap and closes it rather than waiting to be told
• Interest and willingness to obtain an Arkansas real estate license

WHY THIS ROLE

• A front-row seat to how a high-producing commercial brokerage team wins and closes business, with real exposure to deal strategy — not just deal paperwork
• A career-track role with room to grow into additional brokerage-operations responsibility as the team scales
• Work alongside experienced brokers across all disciplines in commercial real estate brokerage, investment sales, and tenant representation in one of the fastest-growing markets in the country
• A family and team culture that places clients first through hard work, creative problem solving and consistent communication in a fun, energetic and entrepreneurial work environment

EQUIPMENT & WORK ENVIRONMENT

• Standard office equipment: PC with Microsoft Suite, digital scanner, printer/copier, telephone, etc.
• Fast-paced environment supporting multiple brokers and competing priorities
• Ability to sit for extended periods and perform tasks requiring sustained, repetitive motion
• Ability to work under pressure and meet deadlines

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): This position salary range is 50k - 55k per year, depending on experience and knowledge. Are you interested in applying? Colliers requires a clean criminal background check and drug screening. Are you able to provide these if you are selected for hire? Ability to

Commute:

Rogers, AR 72758 (Required)

Work Location:

In person