The purpose of this position is to support the adjusting and nursing functions within the Workers Compensation Department. This includes responsibility for managing the fax line, scheduling medical appointments, organizing files to be sent to physicians and/or attorneys, scheduling transportation/ translation services, obtaining updated medical notes and handling incoming calls, and inputting payments to the system once adjusters have approved the invoice.
Responsibilities include:
monitoring, deciphering, and distributing faxes to the appropriate adjuster and nurse case manager compiling and preparing claim file materials for responses to legal pleadings securing medical appointments for injured associates and inputting payments into the claim systems once invoices are approved by the adjuster analyzing, sorting, scanning, and distributing various documents to include legal documents answering incoming calls and determining the appropriate distribution of calls