Content Adjuster For Public Adjusting Firm

Content Adjuster For Public Adjusting Firm Peabody, MA Job Details Full-time From $65,000 a year 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer communication Microsoft Excel Valuation Research Mid-level Settlement negotiation Damages evaluation Claims documentation management Escalation handling Communication skills Full Job Description Advance your career and make a difference in people's lives! Seltser and Goldstein public adjusters is a 4th generation Family business with over 30 employees. We understand the needs of our clients and diligently strive to ensure that we consistently deliver a quality, accurate work product in an expedient manner. When our client suffers a casualty loss to their home or business our job is to accurately inventory and ascertain all damages to the building and personal property. About the Role We're hiring a Contents Adjuster to join our team in an in-office, customer-facing role. This position is ideal for someone who communicates clearly and confidently, thrives in a fast-paced environment, and takes ownership of their work. If you have general insurance experience, strong customer service skills, and you're eager to learn and grow, we want to meet you. What You'll Do Perform & review comprehensive inventories of salvageable and non-salvageable contents. Document property conditions with photos, descriptions, and valuation research. Provide clear explanations to insureds regarding the process and expectations. Negotiate claim directly with insurance carrier. Communicate effectively with customers, carriers, vendors, and internal teams Provide clear updates and set expectations throughout the claims process Review documentation, estimate contents losses, and support settlement resolution Maintain accurate claim files and ensure compliance with internal procedures Identify issues early, escalate when needed, and help drive timely outcomes Deliver a high-quality customer experience while staying accountable to results What We're Looking For Strong communication skills — written and verbal General insurance experience (claims experience preferred) Proven customer service background and ability to work with a wide range of personalities Highly accountable — you follow through and take ownership Quick learner who adapts well to change and processes Organized, detail-oriented, and able to manage multiple claims at once Comfortable working in an in-office environment and collaborating with a team Proficient in Microsoft Excel Why Join Us Competitive compensation: $65K base + commission Full benefits package including paid sick and vacation time, health, vision, and dental insurance, and 401K Growth potential and development opportunities Team environment that values accountability, performance, and great communication We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Seltser and Goldstein.

Job Type:

Full-time Pay:

From $65,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person