Job Details Locations NH - Portsmouth Job

ID 32785

Description and Requirements General Description:

Under general supervision, responsible for routine tasks, established projects and routine problem solving in support of claims. Assist in claim administration functions for clients of the business.

Responsibilities:

• Ability to effectively communicate with internal and external customers and adjusters.
• Basic technical/administrative capability to report basic claims and use basic features of carrier/TPA claim management systems.
• Participates in the execution of claims denial review, reservation of rights review, and claim reporting.
• Assists in entering claims data on behalf of field adjusters.
• Maintain claims file database on agency management system
• Proofreading documents for accuracy and completeness

Knowledge, Skills and Abilities:

• 1 year + of experience interacting with people or customers
• High school diploma or graduate equivalent degree required.
• Basic knowledge of claims function and processes a plus.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work well in a team environment.
• Must have a capacity for analytical thinking and strong problem-solving skills.
• Working knowledge of Microsoft Office suite of products.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• High attention to detail and accuracy.
• Effective organizational, multi-tasking, and prioritizing skills.
• Ability to follow policies, procedures, and regulations.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .