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Oneida County

Social Services Investigator (NYHELP Program) (Family & Community Services)

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What they do

A Claims Investigator investigates and assesses insurance claims to verify the validity of insurance claims. Determines the level of liability and determines pay-out amounts. Prepares evaluation reports to document the evidence to be used in court.

$76,473 / year median in New York

+2% projected growth

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Job Description

ONEIDA COUNTY GOVERNMENT NOTICE OF VACANCY DEPARTMENT
Family and Community Services
CIVIL SERVICE TITLE
Social Services Investigator (NYHELP Program)
CLASSIFICATION TYPE
Non-Competitive SALARY (GRADE): $45,864 (23W) Plus Excellent Benefits
APPLICATION DEADLINE
December 31, 2026 APPLY ONLINE
  • : https://oneida-portal.
mycivilservice.com/post/jobopps
DISTINGUISHING FEATURES OF THE CLASS
Employees in this class investigate cases of alleged welfare fraud and conduct internal agency investigations. The work involves research and field investigation of individuals and vendors in cases where there is allegation or suspicion of improper amounts of payments, failure to make support payments, and attempted or actual welfare fraud. Incumbents are responsible for gathering evidence and documentation, including individuals' statements to develop cases. The work includes negotiating payment agreements according to individual circumstances. The work is performed under the general direction, with broad discretion permitted in carrying out the details of the work. The incumbent performs related work as required.
MINIMUM QUALIFICATIONS
Candidates must meet the minimum qualifications at time of application.
Either:
(A) Possession of Bachelor's Degree in criminal justice or a closely related field; OR (B) Possession of Associate's Degree in criminal justice or a closely related field, AND two (2) years of field investigation
  • experience; OR (C) Successful completion of sixty (60) credit hours at a regionally accredited or New York State registered college or university AND three (3) years of field investigation
  • experience.
  • Field investigation involves traveling to an office, home, place of business or other location deemed important to the investigation.
Data and evidence are gathered from these field visits and statements and/or affidavits from involved individuals and witnesses may be obtained.
SPECIAL REQUIREMENT
Possession of a valid New York State driver's license at time of appointment. The license must remain valid throughout appointment.
NOTES:
1. Candidates MUST submit with application a copy of transcripts showing degree area and date degree conferred. 2. Degree(s) must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If the degree was awarded by an educational institution outside the United States and its territories, the candidate must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found at http://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates will be required to pay the evaluation fee. 3. Verifiable part-time experience will be pro-rated toward meeting full-time experience requirements.
  • Oneida County is an equal opportunity employer
  • If you do not have internet access, paper applications can be picked up in the Personnel Department on the 7th Floor of the Oneida County Office Building.
You may also request a paper application to be mailed by calling 315-798-5726.
Issued:
07/29/2026