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State Farm
Claim Specialist - Property Field Inspection
Career Insights for Claims Adjuster / Specialist (General)
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Based on Illinois data
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What they do
A Claims Adjuster or Specialist investigates and evaluates insurance claims. Specializes in a particular type of insurance. Inspects property damage, including damage to homes, buildings and cars; reviews claims after they are submitted; may authorize or deny payment for claims. May work directly for insurers or on behalf of claimants.
$78,191 / year median in Illinois
+9% projected growth
Job Description
Claim Specialist
- Property Field Inspection State Farm
- 3.6 Rockford, IL Job Details Full-time $59,059.65
- $90,000.
Full Job Description Overview:
Being good neighbors- helping people, investing in our communities, and making the world a better place
- is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Being good neighbors
- helping people, investing in our communities, and making the world a better place
- is who we are at State Farm.
Grow Your Skills, Grow Your Potential:
Responsibilities:
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.Key Responsibilities:
Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Rockford, IL. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 60033 60109 60111 60129 60135 60140 60145 60146 60152 60178 61008 61010 61011 61012 61015 61016 61020 61038 61043 61049 61052 61065 61068 61072 61073 61080 61084 61088 61101 61102 61103 61104 61107 61108 61109 61111 61112 61114 61115 This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.Qualifications:
Competitive candidates must demonstrate: Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims Strong knowledge of property insurance policies, coverage and claim handling practices Knowledge of both residential and commercial building construction Familiarity with local regulations and compliance requirements in your assigned territory Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus Proven ability to assess damages, estimate repair costs, and negotiate settlements Detail-oriented with strong organizational and analytical skills Proficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces May be required to complete Rope and Harness Safety Training. A valid driver's license is requiredPreferred:
Bachelor's Degree in a related field or equivalent work experience Experience in handling complex or high-value claims Construction background Water mitigation inspection experienceXactimate, XactContents Additional Details:
Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s). State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testingOur Benefits:
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!Potential starting salary range:
$59,059.65- $90,000.