Property Insurance Claims Adjuster Job Type:

Full-Time, In Person, On-site in

Hendersonville Department:

Claims Reports To:

Claims Manager Position Summary We are seeking an experienced and motivated Property Insurance Claims Adjuster to investigate, evaluate, and resolve residential and/or commercial property insurance claims. The ideal candidate will have strong knowledge of property damage, insurance policies, estimating, and claims procedures, along with excellent communication and customer-service skills. The Claims Adjuster will work directly with policyholders, contractors, restoration companies, and other parties to ensure claims are accurately documented, fairly evaluated, and resolved efficiently. Key Responsibilities Investigate property insurance claims involving water, fire, wind, hail, storm, and other covered losses. Inspect and document property damage through photographs, measurements, reports, and written documentation. Review insurance policies and determine coverage and applicable exclusions. Prepare accurate damage estimates and evaluate repair/replacement costs. Communicate with homeowners, contractors, insurance companies, and other involved parties throughout the claims process. Review contractor estimates, invoices, photographs, and supporting documentation. Negotiate claim settlements when appropriate. Maintain accurate claim files and detailed documentation. Identify discrepancies, potential fraud, or questionable claims and escalate when necessary. Manage multiple claims while meeting deadlines and service expectations. Provide professional, timely, and compassionate customer service. Stay current with applicable insurance regulations, industry standards, and estimating practices. Qualifications Previous experience handling property insurance claims required Knowledge of residential and/or commercial property construction and damage assessment. Familiarity with insurance policies, coverage interpretation, and claims procedures. Experience with estimating software such as Xactimate is highly desirable. Strong written and verbal communication skills. Excellent organizational and time-management abilities. Ability to inspect damaged properties and work in varying environments. Strong negotiation, analytical, and problem-solving skills. Valid driver's license and reliable transportation. Required state insurance adjuster license(s), or ability to obtain them, as applicable. Preferred Experience 2+ years of property claims adjusting experience. Experience with catastrophe/storm claims. Experience handling residential and/or commercial claims. Insurance adjuster licensing and industry certifications. Compensation & Benefits Competitive salary based on experience. Performance-based incentives may be available. Health, dental, and vision benefits. Paid time off and holidays. Training and professional development opportunities. Company-provided tools and technology as applicable. Opportunities for advancement within the organization. Ideal Candidate We are looking for someone who is honest, dependable, detail-oriented, and comfortable working independently . The successful candidate should be able to communicate complicated insurance and damage-related issues clearly while maintaining professionalism with customers and industry partners.

Pay:

$65,000.00 - $80,000.00 per year

Benefits:

403(b) Health insurance Paid time off

Work Location:

In person