Are you a problem-solver who enjoys analyzing details and helping others? If so, we invite you to join our team as a Workers' Compensation Claims Associate . In this role, you'll play a key part in managing claim details and delivering exceptional service. Metis is a Roanoke-owned and operated organization dedicated to providing innovative solutions through the administration of self-insurance risk pools - an effective alternative to traditional insurance products. Guided by our core values of commitment, innovation, integrity, and wellness, we have built a reputation for exceptional service, forward-thinking solutions, and strong relationships with our members. We believe that supporting and investing in our people creates a stronger organization and better outcomes for those we serve. At Metis, employees are encouraged to grow professionally, contribute meaningful ideas, and thrive in a collaborative work environment.

What You'll Do:

Conduct investigations and assessments to determine claim compensability. Work closely with injured workers to guide them through the claims process. Collect, review, and maintain proper documentation and records.

Minimum Qualifications:

Bachelor's degree Proficiency with Microsoft Office applications Attention to detail and excellent communication skills Ability to manage sensitive information with discretion

What We Offer:

Comprehensive benefits package including 401(k) with 200% match up to 6% Affordable health insurance premiums with wellness incentives HSA with annual company contribution of $500 Company-paid individual dental, short-term and long-term disability insurance 11 paid holidays Generous vacation and sick time Pay will be determined by education, experience, and location.

Range:

$19.75 - $22.50 Hourly Metis is a drug-free and tobacco-free workplace.