No Position Summary:

Position Summary:

The Associate Director of Financial Aid and State Compliance is responsible for state, foundation, and external financial aid and scholarship fund management and manages the disbursement process, reporting, and reconciliation of all state grants and scholarships. This role ensures compliance regarding the Maryland Higher Education Commission ( MHEC ) aid eligibility. This position requires excellent time management, customer service, and organizational skills, uses critical thinking to solve problems, and can perform all aspects of the role with minimal supervision. The Associate Director is responsible for supervision of Financial Aid customer service, outreach, and scholarship awarding staff and may serve as second in command to the Director of Financial Aid. This position has exceptional oral and written communication skills, supports the enrollment, retention, and completion initiatives at the College, and must work effectively with a wide range of constituencies in a diverse community and use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities:

These duties are intended only as examples of the various types of job duties to be performed. The omission of the specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position. The following are the functions essential to performing this job in addition to other duties as assigned: Supervision and Team Leadership - 1. Serve as part of the Financial Aid leadership team, exercising discretion and making independent judgments and decisions in support of the Financial Aid Office and Federal Student Aid, and act on behalf of the Director of Financial Aid in their absence. 2. Provide direct supervision, training, and leadership to the outreach and customer service team. 3. Set clear goals and performance expectations, conduct regular performance evaluations, and offer professional development opportunities. Audit and Compliance - 1. Ensure adherence to all relevant federal, state, and institutional financial aid regulations and policies. 2. Lead internal and external audits related to financial aid programs. 3. Develop and implement corrective actions in response to audit findings. 4. Maintain, interpret, and ensure compliance information within policies and procedures as it relates to federal, state, and institutional financial aid programs and regulations. 5. Develop and review wording and content for financial aid webpages, student communications, and social media messaging. 6. Support the review and updating of the Financial Aid Procedures Manual. Scholarship Awarding and Management - 1. Supervise the process of awarding scholarships, ensuring fairness, transparency, and compliance with donor stipulations. 2. Oversee the accurate and timely processing of financial aid applications, verification, awarding of aid packages, and reconciliation of state aid. 3. Generate and analyze reports to track the effectiveness of financial aid programs and identify areas for improvement. Maryland State Aid Administration - 1. Manage the administration of Maryland state financial aid programs, including the processing of applications, disbursements, and reporting requirements. 2. Determine and override complex and unique issues by exercising professional judgment as allowed by the U.S. Department of Education and

MHEC . 3.

Maintain records to send and receive files from the

MHEC MDCAP

system. 4. Work with Student Accounts to review student refund batches to ensure Title IV, State, and institutional compliance before release of funds.

Salary:

$90,000 - $102,000 annually FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more! Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. 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