We are looking for an experienced Travel and Expense Manager to lead corporate travel operations and expense compliance for our team in Novi, Michigan. This position supports employees across multiple locations by organizing business travel, guiding policy adherence, and improving overall program efficiency. The role also oversees fleet coordination and contributes to effective management of company card and reimbursement activity.
Responsibilities:
- Direct business travel planning for domestic and international trips, ensuring reservations, records, and supporting documentation are organized and accessible.
- Support employees and managers across company locations with travel needs, including itinerary coordination for flights, ground transportation, and lodging.
- Prepare and manage documentation required for international travel, such as visa-related materials and invitation paperwork.
- Administer travel and expense policies by reviewing submissions, addressing exceptions, and partnering with employees and leaders to resolve issues.
- Deliver training and ongoing guidance to new and current employees on travel procedures, expense processes, and related tools.
- Provide day-to-day leadership and coaching to travel team members, including mentoring support for coordinating and auditing activities.
- Review company card activity and pursue reimbursement for charges that fall outside approved policy.
- Respond to urgent travel changes and assist employees when adjustments are needed outside standard schedules.
- Evaluate vendors, market trends, and emerging travel technology to identify improvements, strengthen partnerships, and recommend best practices.
- Oversee the corporate vehicle program by scheduling usage, tracking maintenance and insurance, issuing required materials, and inspecting vehicles after use.