Utility Compliance Coordinator/Senior Utility Compliance Coordinator

Applications will be accepted on a

CONTINUOUS BASIS

with a first review date of Monday, April 20, 2026. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice once sufficient qualified applications have been reviewed. Depending on the applicant's qualifications , the position will be filled at the appropriate level/salary of either: Utility Compliance Coordinator $32.7489

• $40.8989 Hourly $61,306.00
• $76,563.00 Annually Senior Utility Compliance Coordinator $37.0524
• $46.2733 Hourly $69,372.00
• $86,624.

00 Annually

DEFINITION

: Under varying levels of supervision, performs a range of complex, technical, analytical and administrative duties in support of a City department or program area; assumes responsibility for program/project activities; assists in policy, procedure, work methods and budget development and implementation for area of assignment; coordinates assigned activities with other divisions, outside agencies and the general public. Performs a variety of moderate and specialized duties related to the City's automated water meter reading system, cross-connection program, water conservation program, national pollution discharge elimination system (NPDES), pre-treatment and wastewater treatment compliance, and state mandated trash recycling programs and performs related work as required.

CLASSCHARACTERISTICS

: This is a general employee position throughout the City. This position normally works under the general supervision of a department or division head. Incumbents perform a variety of technical fieldwork and recordkeeping duties related specifically to the water meter reading system, cross-connection control program, NPDES program, recycling program, and pre-treatment program, of the City. Tasks require judgment, discretion, and initiative. Position has technical, analytical and administrative duties and responsibilities.

CONTACTS AND RELATIONSHIP

: This position has the majority of their interaction with the public and other City employees. Establishes and maintains contact with staff within his/her assigned department and staff of other City departments. Additional contact will occur with professional and technical consultants, a variety of individuals, public and private representatives, contractors, and vendors.

ESSENTIAL FUNCTIONS

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is

ILLUSTRATIVE

ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.

TYPICAL DUTIES & RESPONSIBILITIES

Plans, coordinates, implements, promotes and oversees assigned programs and projects. Performs a range of duties involved in the identification, planning, development and implementation of new and/or modified programs/projects. Participates in the development and implementation of program/project goals, objectives, policies, procedures and priorities related to City's automated water meter reading program, cross-connection control program, pre-treatment program, NPDES compliance, and trash recycling programs. Monitors program/project success using appropriate tracking and feedback systems such as Lucity and Sensus. Checks for abnormalities in water meter readings, makes corrections/adjustments. Compiles and maintains a procedure manual for the automated water meter reading system, backflow devices and NPDES compliance. Reviews and evaluates forms and manuals and recommends changes. Compiles and produces various reports from the automated water metering system for use by other City departments/divisions. Maintains and updates project status reports and related records. Researches, analyzes and makes recommendations for management review. Coordinates with Public Works staff regarding changed/repaired water meters. Requests issuance of meter related work orders. Provides information and assistance as appropriate. Ensures the work of service providers is performed in compliance with contracts and agreements. Coordinates services and activities with other City departments/divisions and with outside agencies and organizations. Interacts with City personnel, the public and representatives of other agencies in the review, analysis, adjustment and implementation of City programs and policies. Ensures that assigned City programs/projects, activities and services comply with relevant federal, state and local laws, policies and regulations. Keeps abreast of new trends and innovations in related field and issues related to field of expertise. Researches and analyzes relevant legislation and proposals and prepares reports concerning potential impact on assigned program/project. Conducts field inspections to investigate discrepancies related to water meter reading and backflow devices. Conducts NPDES inspections and Fats, Oils, and Grease inspections, to ensure compliance with State and Regional requirements. Compiles data, prepares and submits various reports for State, County, and Local Agencies, including annual NPDES reporting, quarterly pre-treatment reporting, annual recycling reporting, and other related reports. Performs other related duties, as assigned

QUALIFICATIONS

(any equivalent combination of education, training, and experience which provides the requisite knowledge , skills , and abilities for this job).

EXPERIENCE UTILITY COMPLIANCE COORDINATOR

Two years of progressive responsibility; experience in public works field, preferably involving the enforcement of rules, ordinances, and regulations. Experience in water operations, water meters, backflow prevention, NPDES compliance, water conservation, state trash recycling guidelines, or a closely related area, preferred.

SENIOR UTILITY COMPLIANCE COORDINATOR

In addition to Utility Compliance Coordinator requirements: Four years of progressive responsibility; experience in public works field, preferably involving the enforcement of rules, ordinances, and regulations. Experience in water operations, water meters, backflow prevention, NPDES compliance, water conservation, state trash recycling guidelines, or a closely related area is required. Three years' experience in the administration, testing, and inspection of backflow prevention devices and cross connection control surveys; or an equivalent combination of education and experience is required.

EDUCATION UTILITY COMPLIANCE COORDINATOR

Associate's degree from an accredited college or university in a closely related field to the area assigned preferred. Minimum High School Diploma or equivalent is required, supplemented by college course work or specialized training related to water science, including cross connection control programs and NPDES compliance. Some areas of assignment may require additional certification(s).Backflow Prevention Assembly General Tester Certification, Cross-Connection Control Specialist, Grade I Distribution System Operator.

SENIOR UTILITY COMPLIANCE COORDINATOR

In addition to Utility Compliance Coordinator requirements: Bachelor's degree from an accredited college or university in a closely related field to the assigned area.

KNOWLEDGE UTILITY COMPLIANCE COORDINATOR AND SENIOR UTILITY COMPLIANCE COORDINATOR

Principles, operations and practices related to area assigned. Principles of public administration, organization and management. Systems and techniques of project/program management and monitoring. Techniques and methods of administrative analysis and research. Negotiation and conflict resolution techniques. English usage, spelling, grammar and punctuation. Computer applications as they relate to area assigned. Customer relations techniques. Knowledge of Federal, State, County and City Building codes regarding public water systems, backflow prevention programs, NPDES compliance, and state trash recycling guidelines.

ABILITY TO UTILITY COMPLIANCE COORDINATOR AND SENIOR UTILITY COMPLIANCE COORDINATOR

Plan, organize and manage project, program and/or activity. Use independent judgment and initiative. Interpret and apply applicable laws, rules and regulations. Review contracts, agreements, plans and work specifications. Conduct effective, responsible research and analysis. Communicate effectively orally and in writing. Establish and maintain effective relationships with those contacted in the course of work. Interact effectively with others in the workplace. Meet and serve the public with professionalism, courtesy and tact. Handle job stress and maintain composure in public settings. Operate a personal computer and use applicable software. Skill in responding to routine inquiries and complaints from citizens; analyze, assemble information and statistical data;type45WPM;maintaincomplexmanualandcomputerizedrecords and prepare reports. Continue to learn, understand & stay current on regulations, procedural updates, backflow prevention, NPDES compliance, and state mandated trash recycling. Must be able to work a flexible schedule to accommodate City needs with prompt and regular attendance.

LICENSES AND/OR CERTIFICATIONS REQUIRED UTILITY COMPLIANCE COORDINATOR

State of California Grade I Water Distribution Operators Certification is desirable . Valid Class "C" California Driver License and acceptable driving record at time of appointment and throughout employment in this position. Employees in this classification will be enrolled in the Department of Motor Vehicles government Employer Pull Notice Program.

SENIOR UTILITY COMPLIANCE COORDINATOR

Water Distribution Operator Grade 2: California State Water Resources Control Board One or both of the following:

Connection Control Specialist Certification:

American Water Works Association Qualified SWPPP Developer:

California State Water Resources Control Board Valid Class "C" California Driver License and acceptable driving record at time of appointment and throughout employment in this position. Employees in this classification will be enrolled in the Department of Motor Vehicles government Employer Pull Notice Program.

PHYSICAL AND MENTAL CHARACTERISTICS

Work is performed in an office environment and on-site at various locations depending on the assignment/project. Office work requires sitting for periods of time and the use of a computer keyboard and screen. When on-site, the incumbent may be exposed to the elements and vehicular traffic and may walk on slippery/uneven surfaces or slopes. The incumbent stands, kneels, bends, crouches, twists and may grasp, lifts water meter lids, carry, push, pull and drag boxes of files and records weighing 50 pounds or less and, depending on area assigned, drive a vehicle on City business. On-site work may involve digging, pumping, and minor plumbing and low-voltage electrical tasks. The incumbent must be able to meet the physical requirements of the class and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed.

EMERGENCY SERVICES

All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster. Employee must complete required FEMA courses within six months of employment.

SELECTION PROCESS

: Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Final appointments may be be subject to a selection interview with the Department Director or designee and the remaining conditional steps in the hiring process. This position requires a conditional employment offer based on the successful completion of a drug and alcohol screening.

EEO:

The City of Norco is an equal opportunity employer and does not discriminate on the basis of race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex orientation, gender identity, gender expression, medical condition, genetic information, marital status, or military and veteran status. The City is committed to making its programs, services and activities accessible to individuals with disabilities. If you require accommodation to participate in this recruitment, please contact Human Resources prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.

BACKGROUND CHECK

All employment offers are conditional based on the successful completion of a background investigation, physical and drug and alcohol screening at city expense and conducted by a physician designated by the city. All information on the application is subject to investigation and verification. Reference checks will be conducted by the City to include at least the following: (1) verification/reference from current and past employers, (2) fingerprinting and Department of Justice criminal background check, and (3) confirmation of necessary licenses, certificates, and/or diploma/degrees.

DRUG SCREENING

In accordance with the City's drug free workplace policy, all employment offers are conditional and based on successful completion of drug test.

E-VERIFY

The City of Norco is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States. The provisions of this bulletin does not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.