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Compliance Officer - 210452 - Doral, FL 33122 / Tallahassee, FL 32399
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What they do
A Compliance Officer or Analyst monitors internal compliance with company policies and also company compliance with local, state and federal laws. Reviews company documents, including contracts and marketing materials; communicates with employees and develops training and internal policy materials.
$73,310 / year median in Florida
+2% projected growth
Job Description
Compliance Officer
- 210452
- Doral, FL 33122 / Tallahassee, FL 32399 GDKN
- 3.8 Doral, FL Job Details Contract $38.14 an hour 1 day ago Qualifications Statutory legal research Customer communication Constituent services Writing skills In-person customer service English Regulatory legal research High school diploma or GED Bachelor's degree Handling customer service requests Full Job Description Job Overview
CANDIDATE RESPONSIBILITIES
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line Skill Required / Desired Amountof Experience
- Ability to speak and understand English. Required
- High school diploma. Required
- Excellent written and oral communication with the public. Required
- Ability to read and interrupt Florida State Statues. Required 1 Years
- Experience working with the public in a professional work environment. Required 3 Years
- Experience working with the public and analyzing complaints. Required 1 Years
- Experience using Versa. Highly desired
- Experience using OnBase system. Highly desired
- Bachelors Degree.