Condominiums, Timeshares and Mobile Homes - Compliance Officer Prismagic Solutions Inc Doral, FL Job Details Part-time $38.14 an hour 1 day ago Qualifications Statutory legal research Customer communication Constituent services Writing skills In-person customer service Regulatory legal research Legislative regulatory analysis Handling customer service requests Audit management tools Full Job Description
WORK ENVIRONMENT
Professional office, business casual
WORK LOCATIONS
Candidate can select one of the following work locations: Doral, FL 33122 Tallahassee, FL 32399
Candidate Responsibilities:
Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statutes and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST. Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.
Candidate Required Skills:
Communicate verbally and in writing appropriately Read and interrupt Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills Commit to the project time line