Role:
FL-DBPR-CTMH-Compliance Officer Client :
Florida Temp Staffing Short Description:
FL-DBPR-CTMH-Compliance Officer - ASSIGNMENT
IS APPROXIMATELY 11 WEEKS IN LENGTH
Complete Description:
FL-DBPR-Condominiums, Timeshares and Mobile Homes -
Compliance Officer Position:
Pay Rate:
$38.14hr Usual Schedule/Work Hours (e.g.
M-F, 9-5
): Monday - Friday 8am - 5pm
WORK ENVIRONMENT
Professional office, business casual
WORK LOCATIONS
Candidate can select one of the following work locations: Onsite Onsite
CANDIDATE RESPONSIBILITIES
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division s jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line