Group Captives Risk Management Coordinator Higginbotham - 3.8 Bossier City, LA Job Details 3 hours ago Benefits Wellness program Paid holidays Health insurance Dental insurance Paid time off Vision insurance Prescription drug insurance Qualifications Customer communication Property & Casualty License High school diploma or

GED Full Job Description Position Summary:

The Group Captive Risk Management Coordinator requires strong organizational skills, the ability to manage multiple priorities in a fast-paced environment, and a proactive approach to task management. The ideal candidate will possess exceptional customer service skills and a positive, professional demeanor, as the role involves regular communication with clients and internal teams.

Supervisory Responsibilities:

None Essential Tasks:

Reporting claims to the appropriate Third-Party Administrator (TPA) or carrier Entering and managing claims within the EPIC system Scheduling and coordinating claim review meetings Retrieving and analyzing loss run reports Distributing loss runs and claim summary reports to clients Preparing workbooks and materials for workshops and board meetings Updating project tracking tools such as Monday.com and completing internal audits Providing administrative and logistical support to the Account Management and Loss Control teams

Core Competencies:

Ability to

Analyze and Solve Problems:

Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner Attention to

Detail:

A strong focus on completing tasks and projects accurately and thoroughly

Communication Skills:

Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences

Timely Task Completion:

Ability to finish tasks and projects efficiently, managing resources and priorities effectively

Team Collaboration:

Willingness to work together with others, promoting teamwork and supporting shared goals

Client Focus:

Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction

Dependability:

Acknowledgment of the importance of being present and punctual.

Creative Thinking:

Openness to suggesting new ideas and methods to improve processes and outcome

Organizational Skills:

Capability to prioritize tasks and manage multiple projects simultaneously

Adaptability:

Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

1-2 years of experience in property and casualty servicing preferred High School Diploma or equivalent required, Bachelor's Degree preferred

Licensing and Credentials:

Active Property and Casualty license required (company will help candidate obtain licensure if needed)

Systems:

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable Familiarity with Monday.com project management software preferred

Location:

This role will be based out of our Bossier City, LA office and can be either an in office, hybrid, or fully remote role.

Physical Requirements:

Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program Company paid holidays, plus PTO Notice to

Recruiters and Staffing Agencies:

To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. Applications will be accepted until the position is filled Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.