Description We are looking for a candidate to join a growing organization in the Greenville area! In this role, you will be supporting audit deliverables and helping maintain strong quality and compliance standards across internal and external partners. The ideal candidate brings a detail-oriented approach, strong documentation skills, and the ability to manage follow-up activities in a deadline-driven environment.

Responsibilities:

• Conduct detailed reviews based on client guidelines, and applicable regulatory standards.
• Assess recorded interactions for adherence to company expectations, client requirements, consumer protection rules, and established quality measures.
• Record audit results, improvement opportunities, and compliance observations with a high level of accuracy and consistency.
• Manage monthly and annual monitoring workflows to help ensure client reporting and audit obligations are completed on schedule.
• Compile audit summaries, supporting records, and related deliverables while confirming recordings and metadata are complete and accurate.
• Communicate with internal teams and external partners to resolve missing items, track open deliverables, and maintain organized audit documentation.
• Contribute to calibration sessions, process improvements, and special quality assurance initiatives designed to strengthen monitoring consistency and operational performance. Requirements
• At least 2 years of experience in auditing, quality review, compliance monitoring, or a related function.
• Working knowledge ofcollections and the regulatory expectations tied to collection activity.
• Experience performing audit compliance reviews, quality audits, and ongoing monitoring of operational performance.
• Strong organizational skills with the ability to manage deadlines, turnaround times, and multiple priorities.
• Effective written and verbal communication skills for coordinating with internal stakeholders and external partners.

Onsite position 40 hours per week

Pay:

DOE Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .