1st Shift - Regional Credit Manager | Dodge Center, MN
McNeilus Steel, Inc. is currently accepting applications for a new team member to join our Accounts Receivable department as a Regional Credit Manager. This position works Monday-Friday; hours TBD.
Nature Of Work
A Regional Credit Manager is responsible for reviewing and obtaining necessary information to determine credit ratings of customers applying for credit terms. A Regional Credit Manager is responsible for all accounts receivable customer service duties.
Working Conditions
A Regional Credit Manager has his/her own workspace located within the front office adjacent to the Corporate Credit Manager's office that provides convenience for interaction and communication with other managerial personnel. A majority of the day would be spent on the telephone, faxing or emailing, or on the internet to obtain necessary information to process credit applications, and to answer questions and provide customer service for customers' requests.
Regional Credit Managers work a standard 40-hour week, but may work extended hours at the end of the month to review and prepare customer invoices and answer any customer inquiries. Occasional overnight travel to visit customers is expected.
Duties/ Responsibilities
Process and authorize applications for credit
Investigate credit history and current credit standing of clients
Evaluate computerized credit records and payment histories when an account is past due, overextended, inactive, or shows a change of address
Contact customers to negotiate payment on delinquent accounts
Process inventory adjustments
Responsible for making collection calls and providing accounts receivable customer service
Post payments to customer accounts
Provide assistance to customer inquiries regarding credit application process, credit balances, or payment history
Maintain accurate accounts by posting checks, correcting billing discrepancies, and issuing additional credit memos
Process, post, and reconcile credit card payments as requested by customers
Assist with petty cash management
Assist/notify local law authorities in the event of Non-Sufficient Funds checks and lawsuits
Use all safety devices, equipment, and PPE as directed and provided for protection
Perform other duties as assigned and directed
Qualifications
High School Diploma required
Associate's or Bachelor's Degree preferred
Possess or expected to enroll in courses to obtain a Credit Business Associate Certificate
Must be able to read, write, and communicate in fluent English
Ability to operate word processing and spreadsheet computer applications
Good customer relations and ability to handle customer complaints and requests in a courteous and patient manner
Ability to effectively communicate with customers, application resources, credit representatives, and other Company personnel through means of written or oral communication
Be able to interact and work well with people
Responsible, self-motivated, and able to work well with little supervision