A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
Debt Recovery Specialist 3.2 3.2 out of 5 stars 4636 East University Drive, Phoenix, AZ 85034 $18 an hour - Full-time Penn Credit 86 reviews $18 an hour -
Full-time Overview:
Penn Credit is a nationwide 3rd party debt collection agency currently hiring Recovery Specialists at our Phoenix Call Center. Our diverse client base covers a variety of verticals including Government, Medical, and Utilities. Prior experience is not necessary and we offer an hourly rate of $18, fully paid training, and a highly competitive benefits package. Whether you are new to collections or are an experienced collections professional, apply today!
Job Functions:
Recovery Specialists assist consumers with the resolution of past due accounts across multiple market verticals such as healthcare, utility, and government. The role is performed in a call center environment and involves both inbound and outbound contact answering questions regarding open balances assigned by our clients, processing payments, and setting up payment arrangements. A multi-step training and coaching program will ensure your overall success and that you meet all Federal and State Collection laws.
Benefits:
Starting rate $18 per hour with ability to increase based on performance Multiple affordable health insurance options No Weekends! Free $50,000 Life Insurance benefit option 401K - Company contributes 25% on employees first 6%.
Paid time off:
7 paid days, 6 paid holidays, and 3 unpaid days during 1st year 12 paid days, 6 paid holidays, and 3 unpaid days after first 1 year 17 paid days, 6 paid holidays, and 3 unpaid days after 2nd year 19.5 paid days, 6 paid holidays, and 3 unpaid days after 3rd year Why Pick Penn Credit to start your new career? Formal paid training program Professional and clean call center Free and ample onsite parking Operating over 35 years Flexible work schedules Paid breaks Requirements Must have strong communication skills and be comfortable talking to others over the phone for extended time periods. Be able to always maintain a professional attitude when dealing with consumers and their past due accounts. Be highly self-motivated and able to work in an environment that promotes positive debt collection practices. High School Diploma or GED If selected to receive an offer of employment, successfully pass a drug test and background check. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Type:
Full-time Pay:
$18.00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid sick time Paid time off Paid training Vision insurance
