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AppleOne
Loan Servicing Specialist
Career Insights for Credit / Loan Counselor
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Based on California data
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What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$50,150 / year median in California
-14% projected decline
Job Description
Loan Servicing Specialist AppleOne - 3.8 Rosemead, CA Job Details Temporary $52,000 - $58,240 a year 15 hours ago Benefits Dental insurance 401(k) Vision insurance Paid sick time Qualifications Loan payment processing Financial data reconciliation Mortgage services Account maintenance Client inquiry handling Bank transfers Research Mid-level Post-loan customer support Financial issue resolution Payment Processing Systems Internal employee customer service Sales quoting Loan documentation Customer support for financial loans Handling account queries Accounting error correction Full Job Description Job Summary We are seeking a detail-oriented Loan Servicing Specialist for a contract opportunity in Rosemead, CA. This role supports consumer loan servicing operations, including payment processing, Freddie Mac servicing functions, account reconciliation, payoff processing, loan system updates, and customer inquiry resolution. This is an excellent opportunity for a loan servicing professional who enjoys working in a structured banking, mortgage, or real estate finance environment where accuracy, accountability, and teamwork are highly valued. The role offers exposure to a broad range of servicing activities and is well suited for someone who wants to strengthen their consumer loan servicing knowledge while contributing to a collaborative, service-focused team. The ideal candidate is organized, analytical, comfortable working with loan systems and reports, and able to manage time-sensitive tasks in a fast-paced environment while maintaining a high level of accuracy. Key Responsibilities Complete servicing functions for loans sold to Freddie Mac, including daily and monthly remittance, system status updates, and bank account reconciliation. Board new loans to the core system, update collateral information, and maintain accurate loan records. Review system reports, posting rejects, lockbox exceptions, unapplied funds, and non-posted payments to research and correct errors. Process monthly loan payments, payoff funds, return items, auto debit requests, ACH requests, and loan work-in-process account clearing. Respond to internal and external customer inquiries, payoff quote requests, verification of loan requests, and account research needs. Prepare mortgage release documents for paid-in-full loans and support compliance with applicable servicing procedures.