Location:

Lewiston, ME 04240 |

Onsite Pay:

$17-$20.31/hour on W2

Schedule:

Monday-Friday, Core Business Hours Contract:

Through January 29, 2027 | Extension/Conversion Possible About the Role We are seeking an organized and detail-oriented Loan Operations Representative I to provide administrative and clerical support for a busy operations team. This is a 100% back-office position with no phone-based customer service. You'll be responsible for processing incoming and outgoing mail, scanning and tracking documents, maintaining records, performing data entry, and coordinating with internal teams to ensure documents are processed accurately and on time. What You'll Do Receive, sort, scan, and distribute incoming mail and correspondence Prepare and process outgoing mail, packages, and documents Perform data entry and maintain document tracking logs Update internal systems with mail and document status Maintain accurate records, files, and inventory Research and resolve mail discrepancies and routing issues Monitor shared mailboxes and respond to routine inquiries Prepare basic reports and administrative documentation Coordinate with internal teams to ensure timely document processing Support quality control, compliance, and audit documentation Handle confidential customer and business information appropriately Assist with special projects as needed What We're Looking For 0-2 years of administrative or clerical experience Experience working with MSOffice , especially Outlook, Excel, and Word Experience with Adobe/scanning and document management Strong organizational and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and accuracy Customer service experience, particularly working with internal stakeholders

Pay:

$17.00 - $20.00 per hour Expected hours: 40.0 per week

Work Location:

In person