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CornerStone Staffing

BILINGUAL Call Center Reps

Pay: $19–$22/hr
Posted: 5 days ago
Location: Arlington, TX (Onsite)
Last Updated: 17 hours ago
Hours: Full-Time
Expires: 10/12/2026

Career Insights for Credit / Loan Counselor

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Based on Texas data

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What they do

A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.

$42,865 / year median in Texas

-9% projected decline

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Job Description

BILINGUAL
Call Center Representatives (English/Spanish) Call Center Experience Is Required! Arlington (76018) | Onsite Turn your collections experience into a career opportunity with a growing auto finance team. Earn $19/hour in this position, with a conversion opportunity pay rate up to $22/hr. Full-time 8-hour shifts between 8AM-9PM with two days off each week Rotations include 8AM-5PM and 12PM-9PM Two Saturdays per month (8AM-2PM) One Sunday per quarter (2PM-8PM). Mandatory overtime required at month-end.
MINIMUM QUALIFICATIONS
2+ years of recent Customer Service experience in a Call Center 2+ years of recent collections experience in consumer or automotive collections (Preferred) High School Diploma or GED required. Strong communication, active listening, negotiation, time management, multitasking, and basic computer skills; automotive finance or auto loan servicing experience is a plus, but not required.
START DATE
10/5/2026 ROLE IMPACT Assist customers with auto loan accounts by identifying workable payment solutions and securing payment commitments.
KEY RESPONSIBILITIES
Handle inbound and outbound calls for automotive loan account payments. Discuss payment arrangements and help customers resolve outstanding balances. Work prioritized collection queues and follow established account-resolution strategies. Accurately document customer conversations, payment commitments, and account activity. QUS 2+ years of recent collections experience in consumer or automotive collections
CORE TOOLS & SYSTEMS
Automated collections management systems Microsoft Office (Word, Excel, Outlook) Call center phone systems and dialer platforms Customer relationship management (CRM) and customer account databases
PREFERRED SKILLS
Self-motivated, goal-oriented approach in a performance-driven environment. Ability to manage prioritized collection queues and multiple customer accounts efficiently. Experience meeting collections metrics and performance goals .
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy #ARLINGTON1234