Office Agent Senior Lufthansa Cargo

AG - 3.9

Los Angeles, CA Job Details Full-time $31 - $34 an hour 1 hour ago Benefits Commuter assistance Disability insurance Health insurance Employee assistance program Life insurance Qualifications Customer communication Customer service English Customer engagement Conflict management Productivity software

Full Job Description Location:

Los Angeles (CA) Employment level: Direct entry

Function:

Logistics / Cargo Working time: Full time

Salary:

$31 - $34 USD per hour Publishing date: 08-27-2026 Application deadline: 09-10-2026 Are you passionate about aviation and ready to lead in the crucial handling of Cargo ? Would you like to be part of a rapidly growing company and a dynamic team? If so, come and see what we have to offer! Tasks Discover the key tasks as Office Agent Senior below: Documentary acceptances Shipment data capture Prioritization of export build-up and Import breakdown Preparation of export and Import documentation (Manifest, AWBs) Handling of irregularities (MSCA, MSAW, FDCA, damages) Preparation NOTOC Close out flight Handling of irregularities (MSCA, MSAW, FDCA, damages) Customer contact (Notify customer) Hand over AWB and Docs to customer Debit charges Assists the Cargo Supervisor in monitoring the Office Agent Junior Provides feedback to Office Supervisor Provides Support to Office Agent Provide oversight and training to new agents working in the office Participates in staff briefings Perform all other duties assigned or delegated by supervisors Behind the scenes Our Purpose The Lufthansa Group connects people, cultures, and economies in a sustainable way. Our Philosophy- Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves. Join us! Lufthansa Group is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. Requirements Are you ready to Take-off with us? Know more about the requirements below: High school diploma/GED desirable 2-3 years of experience in warehouse handling desirable Fluency in English language required Qualification according to

CHM / GOM

desirable Proficiency in MS Office as user Strong detail oriented Strong communication skills Strong problem solving Strong quality consciousness Strong productivity driven Strong reasoning ability Strong safety and security Strong conflict management skills Excellent customer orientation Excellent customer service Excellent commitment Excellent teamwork Willingness to travel Must be willing to work shifts Must possess a legal work permit in the U.S. CV/Resume required Company will not provide relocation assistance Benefits Flight privileges 15-20 Vacation Days 401k plan Commuter Benefits Education Employee Assistance Program Family Policy Flex Holidays Healthcare Life Insurance Long Disability Short Disability up to 60 Sick Days Flight privileges, 15-20 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days About Lufthansa Cargo AG Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world's leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport. Learn more